Admissions Specialist

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION:

SUMMARY OF POSITION

Interfaces directly with clients to obtain insurance and billing information and make sure clients are aware of their estimated financial responsibility for our services. At times, we also collect payments or co-pays. 

ESSENTIAL DUTIES & RESPONSIBILITIES

• Interfaces directly with clients to obtain insurance and billing information and make sure clients are aware of their estimated responsibility based off of the most recent benefit verification.
• Maintain daily client schedules & maintains a daily report log.
• Prepares admission intakes for new clients using financial admissions procedures; obtains all required signatures.
• Enters demographics in the financial bundle of Avatar system.
• Verifies insurance benefits and third party pay or sources, and enters them in Avatar at the time of admission.
• Inputs A/R notes with pertinent data needed for accurate billing of client accounts.
• Keeping clients/or family of clients informed of plan changes.
• Daily Insurance verification by assigned guarantor.

KNOWLEDGE, SKILLS & ABILITIES

• Effectively communicate via written, verbal, in person and virtual methods.
• Must have excellent data entry, organization, and outstanding customer service skills. 
• Should be a strong independent worker capable of multi-tasking.
• Understanding of medical terminology and standard insurance forms.
• Ability to remain calm and professional, even in emergency situations.
• Bilingual a plus (English/Spanish).

QUALIFICATIONS
Education Level

High school diploma or GED required.

Years of Experience
Previous experience with insurance billing and verification (commercial, Medicaid, Medicare).

Certification/Licensure

N/A

PHYSICAL REQUIREMENTS

Standing – 20%

Sitting – 80%

Squatting – Occasional

Kneeling – Occasional

Bending – Occasional

Driving – Occasional

Lifting – Occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type:

Pay Range:

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage

• Flexible Spending and Health Savings Accounts

• 403b retirement plan with company match

• Paid time off and ten paid holidays

• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)

• Employee Resource Groups

• Continuing education opportunities

• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.