Adult Protective Services Investigator (00476)

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Senior and Long Term Care/Adult Protective Services.

 

The Adult Protective Services Investigator conducts investigations of adult abuse, neglect, and exploitation, and develops service plans for adults at risk. Responsibilities of this position include conducting investigations, making community referrals for services, providing recommendations and support to the vulnerable adult, their families, or others who may be involved in the vulnerable adult’s life, preparing case records to accurately report interventions, which allows the Department to take the necessary steps to implement intervention plans.

 

Why Join DPHHS

 

Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

 

The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

Qualifications for this Career Opportunity

 

• Knowledge of adult abuse, neglect, and exploitation.

• Knowledge of the family systems, principles, and practices of social work and social services delivery.

• Excellent oral and written communication skills.

• Skill in dealing with individuals from a variety of socioeconomic and cultural backgrounds.

• Meet minimum qualifications:

  • Bachelor’s degree in social work (preferred), Psychology, Human Services, Sociology, Counseling, or a closely related field.

  • Two years of job-related work experience in social work, human services, working with elderly, disabled adults, or intellectually disabled adults.

  • Protective services experience preferred.

  • Other combinations of directly related experience may be considered on a case-by-case basis.

  • Will need to complete the National Adult Protective Services Core Competency Certificate Program as directed by one’s supervisor.

 

How to Apply

 

To be considered for a DPHHS position, submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the "relevant document" box to ensure your attachments are uploaded correctly to your application for this position.

• Cover Letter
• Resume
• References

 

Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.

 

Additional Information

 

This position may be eligible for partial telework within the state of Montana. Specific conditions will be provided by the supervisor and must adhere to state policy.

 

This position is open until filled with frequent screening of applicants. The first screening of candidates will take place on July 30, 2026.

Anyone who needs to request a reasonable accommodation in the application or hiring process should contact the HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.

State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.