Advertising Operations Supervisor

 ABOUT NCM:

We are the country’s largest, most innovative cinema advertising platform whose mission is to unite brands with our young, diverse audience through the power of movies and pop culture.  Hundreds of millions of moviegoers watch The Noovie Show each year, which airs in movie theaters nationwide prior to the trailers and feature film.  NCM offers advertisers incredible reach with unrivaled engagement, making cinema a premium destination for advertisers.  We’re a dynamic, fast-moving company focused on enhancing the moviegoing experience while developing creative ways for brands to connect with our hard-to-reach audience. 

We’re committed to diversity, inclusion, and belonging, and strive to create a culture that leans into innovation, collaboration, accountability, honor, and perseverance.  We’re obsessed with the movies, client solutions, and having fun while we work.  If that sounds like a great sequel to your career’s story, check us out at NCM.com/careers.

POSITION SUMMARY:

The Advertising Operations Supervisor is responsible for overseeing the day-to-day execution and quality assurance of Advertising Operations while supporting and developing the Campaign Management team. This role serves as a key point of leadership between Campaign Managers, internal departments, clients, and agencies to ensure advertising campaigns are launched, managed, and reported accurately and efficiently.

The Advertising Operations Supervisor provides guidance, training and support to Campaign Managers, helps establish priorities and workflows, monitors campaign deliverables, and serves as an escalation point for complex issues. The role requires strong organizational, communication, analytical, and problem-solving skills, along with the ability to manage multiple priorities in a fast-paced environment.

KEY RESPONSIBILITIES:

Team Leadership & Supervision

• Provide day-to-day direction, support, and guidance to Campaign Managers and team members.


• Help establish priorities, manage workloads, and ensure campaigns and projects remain on schedule.


• Review work for accuracy, completeness, and adherence to established processes and standards.


• Identify training needs and opportunities for process improvement.


• Serve as an escalation point for campaign, client, and operational issues


• Foster a collaborative, customer-focused team environment.

Client & Agency Support

• Support Campaign Managers in building and maintaining strong client and agency relationships.


• Oversee client communications, including campaign updates, performance discussions, issue resolution, and follow-up.


• Help ensure client questions and requests are addressed promptly and professionally.


• Escalate complex client concerns when appropriate and coordinate internal resources to reach resolution.

Cross-Functional Collaboration & Guidance

• Partner with Sales, Planning, Inventory, Finance, and other internal teams to support successful campaign execution.


• Ensure communication between departments regarding campaign requirements and client expectations are understood and met.


• Work collaboratively across teams to identify and resolve operational challenges.


• Support cross-department initiatives and projects as assigned.

Reporting, Analytics & Quality Assurance

• Oversee campaign reporting and ensure reports are accurate, timely.


• Review performance data and help identify trends, issues, and opportunities for optimization.


• Ensure campaign documentation and processes are consistently followed.


• Monitor quality-control processes and address recurring errors or operational gaps.


• Help develop and implement process improvements that increase efficiency, accuracy, and client satisfaction.

Process & Operational Improvement

• Help establish and maintain efficient campaign workflows and procedures.


• Identify opportunities to streamline processes and improve team productivity.


• Support the implementation of new systems, tools, and processes.


• Contribute to documentation and training materials.


• Assist leadership in identifying operational challenges and developing practical solutions.

Qualifications

• Experience in campaign management, digital advertising, media operations, or a related field.


• Demonstrated ability to manage multiple campaigns, projects, and priorities simultaneously.


• Strong organizational and time-management skills.


• Excellent written and verbal communication skills.


• Strong attention to detail and commitment to accuracy.


• Ability to analyze campaign performance and identify issues or opportunities.


• Experience working with clients, agencies, and cross-functional internal teams.


• Demonstrated ability to coach, mentor, or provide guidance to other team members.


• Strong problem-solving and decision-making skills.


• Ability to work effectively in a fast-paced, deadline-driven environment.


• Proficiency with relevant campaign management, reporting, CRM, and office technology platforms.

 Experience & Training

Any combination of the following experience and training (Designated as required and/or preferred) that would provide the required knowledge and abilities is qualifying.

Experience:  3 – 5 years related business experience.

Experience: College degree in a related field or equivalent experience.

WORKING CONDITIONS:

Work Conditions:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers, etc.

Physical Conditions:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.  To request an accommodation, please contact Human Services at (303) 792-8899 or email [email protected].

****Out-of-market applicants are welcome. Please be advised that NCM does not pay any relocation expenses****

SALARY RANGE & BENEFIT OPTIONS FOR COLORADO APPLICANTS:

Salary Range: Base Salary of approximately $55,000 - $80,000 annually plus bonus - compensation is commensurate with skills & experience.

Benefits Options:

• Medical insurance


• Dental insurance


• Vision insurance


• Flexible Spending Account (FSA)


• Health Savings Account (HSA)


• 401(k) Retirement Plan


• Life & Accidental Death & Dismemberment Insurance


• Short and Long-Term Disability Insurance


• Paid Holidays


• Paid Leave (parental, vacation, personal days and sick)


• Commuter benefits


• Pet insurance

This information is provided as the company's good faith and reasonable estimate of the compensation range and benefits offered for this position. The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons. 

NOTICE TO CALIFORNIA APPLICANTS: For details about the Personal Information We may receive in connection with your application with and/or employment with National CineMedia and your rights regarding that Personal Information, please see our Employee / Officer / Director / Owner / Applicant / Independent Contractor Privacy Policy For California Residents at www.noovie.com/privacy.