Green Valley Grill is looking for a friendly and energetic Afternoon Tea Manager to join their team of enthusiastic restaurant professionals who provide outstanding experiences to the guests they serve in a fast-paced environment. To deliver the type of outstanding experience we provide our guests, we need remarkable individuals who are committed to making a difference.
Our common objective is articulated in our mission, which, in summary, is to be of genuine service to our guests, fellow staff members, owners, and the Earth and her people. To find out more about working with us, visit www.qwrh.com/careers.
What are the responsibilities of a Tea Service Manager?
Communicate clearly and perform consistently while using the mission and values of the organization as your bossAnticipate guest needs proactively by noticing opportunities to wow each guest
Be a leader in communication and collaboration each and every day making sure to effectively integrate the needs from multiple departments and service team member
Lead a team that will focus first on causing delight for our guests by giving outstanding service consistently and following our established systems
Passionately maintain a high level of cleanliness and safety at all times
Own each shift consistently while energetically leading and coaching colleagues
Take responsibility for recruiting and hiring great people, then developing them into Lucky Star staff members
Take ownership of the financial aspects of the Tea Service including payroll, daily reports, food cost and wastage
Create an environment where leaders are prompted to further develop their skills in order to grow
Energetically being involved to all staff members meetings and education opportunities
Maintain a high level of cleanliness and safety, ensuring that our maintenance, training and sanitation standards are met at all times
What Skills and Experience are Desired for a Tea Service Manager?
Schedule availability to include tea hours: Monday, Tuesday, and Wednesday 1pm-6pm, Thursday 10am-3:30pm, and Friday, Saturday, and Sunday 11am-7pm
Friendly, energetic, and detail-oriented
Passion for hospitality
Great interpersonal and communication skills
Strong sense of urgency and initiative
Ability to retain and recall detailed information
Working in a fast paced, enthusiastic work environment
Providing the highest quality food, drink and accommodations at a good value.Ensuring friendly attentive service, outstanding and impressive menus, and gracious amenities in hospitable environments. Offering employment that is rewarding and educational.
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