Required Technical Skills
• AI Tool Fluency: Expert-level familiarity with Generative AI and LLM-based technologies such as ChatGPT, Gemini, and Microsoft Copilot.
• Cloud & AI Platforms: Proficiency with Google Cloud Platform (GCP) and Vertex AI.
• LLM Engineering: Deep understanding of RAG pipelines, tool/function calling, and context window management.
Preferred Qualifications (Bonus)
• Workflow Automation: Knowledge of n8n or similar workflow automation tools for building event-driven AI integrations.
• Protocol Expertise: Experience implementing the Model Context Protocol (MCP).
Experience & Education
• Education: Bachelor’s degree in Information Systems, Computer Science, Business, or equivalent experience.
• Experience: 5+ years of professional experience (7+ for senior roles) in IT support, product operations, or digital assistant environments.
• Process Improvement: Demonstrated experience improving support processes and documentation at scale.
• Data-Driven: Analytical mindset and comfort with data-driven decision-making.
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Mandatory Skills: Python for Data Science
Experience: 5-8 Years
The expected compensation for this role ranges from $60,000 to $135,000 .
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
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