AI Platform Architect

Troon’s Corporate office, located in Scottsdale, AZ, is pleased to announce an excellent career opportunity for an AI Platform Architect! We are seeking a highly motivated individual who is eager to learn, contribute, and advance their career within a rapidly growing organization. The ideal candidate will bring a strong commitment to professional development and a desire to succeed in a dynamic corporate environment. 

The AI Platform Architect designs and implements the architecture that connects Troon’s data platform to AI-enabled applications, including retrieval-augmented generation (RAG) services, document and content pipelines, agent-to-data interfaces, and AI workflow orchestration. Builds reusable platform components and patterns that enable AI use cases to be delivered consistently, reliably, and at scale across the organization. Serves as the technical authority on how AI systems consume Troon’s data and interact with operational systems of record.

Key Responsibilities: 

• Design and build reusable architectural components for AI-enabled solutions, including retrieval pipelines, knowledge bases, document parsing, validation engines, content and KPI libraries, and workflow orchestrators that accelerate delivery across use cases


• Define how AI agents and applications interact with Troon’s data platform, including retrieval scopes, function-calling schemas, and write-back patterns, and implement integration with systems of record (e.g., Dynamics F&O, Dynamics CE, Premier POS) to ensure data quality, freshness, and auditability


• Design semantic data models, embeddings strategies, and vector storage approaches that make Troon’s data consumable by large language models


• Establish technical patterns for AI implementation, including prompt design, output validation, evaluation harnesses, and feedback capture loops


• Lead technical design reviews for AI use cases and ensure architectural alignment with the broader Azure and Microsoft Fabric platform


• Partner with the Sr. Data Platform Architect on the underlying data foundation and with full stack developers on application-layer integration


• Optimize performance, cost, and reliability across AI workloads, including model selection, caching, and retrieval efficiency

Required Qualifications:

• 7+ years of experience in software architecture, data engineering, or platform engineering


• 2+ years of hands-on experience designing AI/ML or LLM-powered applications


• Proven experience integrating AI systems with enterprise data platforms and operational systems

Preferred Qualifications:

• Experience designing RAG pipelines and working with vector databases at production scale


• Experience implementing agentic workflows or function-calling integrations with LLMs


• Experience working within Azure data platforms and Microsoft Fabric environments

Required Knowledge and Skills:

• Deep understanding of LLM application architecture, including RAG, function calling, and agent orchestration patterns


• Strong proficiency in data modeling, semantic layer design, and integration patterns across heterogeneous systems


• Experience with vector databases, embeddings, and retrieval system design


• Strong understanding of API design, event-driven architectures, and workflow orchestration tools


• Excellent technical communication skills, with the ability to translate AI concepts into actionable architecture for engineering teams

Preferred Knowledge and Skills:

• Familiarity with Azure data services (Data Factory, Synapse, Data Lake, Fabric) and Delta Lake


• Experience with prompt engineering and AI evaluation techniques (golden datasets, LLM-as-judge, red-teaming)


• Knowledge of document parsing, OCR, and unstructured data processing


• Familiarity with model performance monitoring, drift detection, and observability for AI systems

Education Requirements:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field


• Equivalent combination of education and experience may be considered

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.