Air and Ocean Operations Agent

Job Summary

We are hiring an experienced Air & Ocean Logistics Coordinator to manage international shipments, including Air and Ocean Import/Export, and Transborder Canada. This role focuses on booking, documentation, compliance, and coordination with carriers and customers.

Responsibilities

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  Manage Air Export operations (50%) including booking, documentation, and compliance.

  
  


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  Coordinate Transborder Canada shipments (25%) with carriers, brokers, and customers.

  
  


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  Handle Ocean Export shipments (25%) including scheduling, bills of lading, and carrier communications.

  
  


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  Ensure compliance with U.S. Customs, Canadian border regulations, and international trade laws.

  
  


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  Track shipments, resolve delays, and maintain accurate records in company systems.

  
  


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  Provide proactive communication and customer service to clients and vendors.

  
  

Requirements

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  • 2+ years of experience in freight forwarding, logistics operations
  
  
  • Knowledge of Air and Ocean Import/Export and Canada cross-border shipping
  
  
  • Experience with export documentation and compliance
  
  
  • Proficiency in CargoWise and Microsoft Office
  
  
  • Strong communication, organization, and attention to detail