Air Import Coordinator/ Jamaica, NY

Salary :

$45,000 - 55,000 yearly

Company : Av Staffing Solutions

Job Type : Full Time

255 Executive Drive, United States

Job Description - Air Import Coordinator/ Jamaica, NY

Air Import Coordinator

Location: Jamaica, NY 11413

Salary: $45,000–$55,000/year (based on experience) Job Type: Full-Time, On-site (not hybrid), Non-Exempt
Department: Air Import Operations

About the Role
We're partnering with our client, a global logistics and freight forwarding company, to find an
experienced Air Import Coordinator for their Air Import Operations team. This role manages
international air import shipments from pre-alert through final delivery, working directly with
overseas offices, airlines, CFS facilities, and customers to keep shipments moving smoothly and
on time.

This is a great opportunity for someone who wants to take ownership of their shipments from
start to finish, with room to grow within the company. Our client offers a strong, comprehensive
benefits package.

What You'll Do

Air Import Operations

Manage air import shipments from receipt of pre-alert through final delivery
Review MAWB, HAWB, commercial invoices, packing lists, arrival notices, and other
shipping documentation for accuracy
Verify flight details, routing, arrival dates, piece counts, weights, and consignee
information
Track shipments from origin through arrival and availability
Monitor airline and CFS availability and coordinate freight recovery, transfer, and
delivery
Prepare arrival notices and process freight releases
Coordinate with truckers for pickup and final delivery
Monitor shipments through proof of delivery and close files promptly

Customs & Regulatory Coordination

Provide complete documentation to the Customs Brokerage team for entry preparation
Monitor customs clearance status and communicate any holds or documentation issues
Coordinate with Brokerage on CBP, FDA, USDA, or other government agency holds
when applicable
Escalate discrepancies involving manifests, documentation, or shipment details

Customer Service

Serve as the primary operational contact for assigned air import accounts
Provide proactive shipment updates, communicating delays, holds, and delivery issues
promptly
Respond to customer emails and requests professionally and within service standards
Understand and follow individual customer SOPs

Overseas Office & Agent Communication

Communicate with overseas offices and agents regarding bookings, pre-alerts,
documentation, and routing
Follow up on missing or incorrect documentation before cargo arrival
Identify and escalate recurring origin issues

Airline, CFS & Delivery Coordination

Coordinate with airlines and CFS facilities on cargo availability, charges, and release
status
Coordinate pickup appointments and trucking arrangements
Monitor free time to help minimize unnecessary storage costs
Obtain PODs and investigate delivery discrepancies as needed

Financial & File Management

Review operational charges for accuracy before file closing
Enter applicable airline, CFS, trucking, and agent charges
Maintain complete shipment files per company record-retention requirements
Close files promptly once requirements are met

What We're Looking For

3-4 years of direct air import freight forwarding experience (required)
Strong working knowledge of international air freight import procedures
Experience handling MAWB and HAWB documentation
Familiarity with airline and CFS operations
Working understanding of U.S. Customs clearance procedures
Experience coordinating truckers and final delivery
Ability to manage multiple shipments and priorities at once
Strong written and verbal communication skills
Strong attention to detail and documentation accuracy
Proficiency with freight-forwarding systems, Microsoft Outlook, Excel, and related
business applications

Why Join

Competitive salary: $45,000–$55,000/year, based on experience
Excellent benefits package
Room for growth within the company
Collaborative, hands-on team environment

This is an on-site, non-exempt position

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Air Import Coordinator/ Jamaica, NY

Job Description - Air Import Coordinator/ Jamaica, NY

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