Air Traffic Control Scenario Development Subject Matter Expert (SME) / Web Server Support

We are seeking an experienced Air Traffic Control (ATC) Scenario Development Subject Matter Expert (SME) to support a Federal Aviation Administration (FAA) contract. The selected candidate will play a critical role in developing, analyzing, and packaging training scenario packages for FAA terminal facilities. In addition to scenario development duties, this position requires Red Hat Linux administration experience to provide backup support for the SimFast Web Server.

Key Responsibilities

Scenario Development

• Support the development of training scenario packages for terminal facilities using the FAA's scenario development tools, in coordination with the Lead SME and FAA Technical Lead (TL).
• Provide simulation development training and technical support to designated facility staff capable of producing simulation content for their own facility.
• Become familiar with assigned facility operations, Standard Operating Procedures (SOPs), and Letters of Agreement (LOAs) to facilitate scenario development.
• Analyze facility scenarios and site files to ensure data is current, matches current traffic, and meets training objectives.
• Make changes to facility scenarios and site files in coordination with the facility to optimize data and address problem areas.
• Investigate methodologies for generating and customizing facility maps for use within other training applications.
• Develop scenarios using SimFast, Stars in a Box, or ATCoach, depending on specific scenario requirements.
• Package developed scenarios for delivery to ATCoach.
• Evaluate developed scenarios to confirm training objectives and expectations are being met.
• Ensure all scenarios comply with FAA JO 3120.4 requirements.
• Provide remote familiarization and training on developed scenarios to facility personnel as needed.
• Support demonstrations of developed products to project stakeholders as requested by the FAA.
• Participate in FAA-provided training on the latest scenario development methods, tools, and software as requested.

SimFast Web Server Backup Support

• Provide support and act as backup to the ongoing support efforts for the SimFast Web Server. Duties may include but are not limited to:
• Coordinate with the Task Lead, Lead SME, and/or Web Server Support Specialist on server functions and updates. Duties may include, but are not limited to:
  • Monitoring system, database health, connections, locks, and resource use
  • Verifying scheduled jobs such as cron tasks, backups, and cleanup scripts
  • Performing Red Hat Enterprise Linux (RHEL) patching, upgrades, and package management
  • Validating backup completion and recovery readiness
  • Setting up and managing security scans for the OS and database

Required Qualifications

• Demonstrated experience in air traffic control simulation and scenario development.
• Familiarity with FAA terminal facility operations, including SOPs and LOAs.
• Knowledge of or ability to quickly learn FAA Job Order 3120.4 requirements.
• Strong analytical skills to evaluate scenario data against current traffic and training objectives.
• Ability to coordinate effectively with FAA personnel, facility staff, and project leadership.
• Experience providing technical training and support to end users.
• Prior CPC certification required, with ATCS or first-level management experience within the last 5 years. Recent experience requirement can be waived upon customer approval. 
• US Citizenship required with the ability to obtain and maintain a Public Trust clearance.
• Experienced in Red Hat Linux administration.

Preferred Qualifications

• Prior experience working on FAA or other government aviation training contracts.
• Experience with SimFast and/or ATCoach simulation development platforms.
• Background as a certified or former Air Traffic Controller (ATC), particularly in terminal environments.
• Experience with facility map generation and customization for training applications.
• Familiarity with packaging and delivering simulation content in a government environment.
• Experience with database administration and monitoring.
• Familiarity with security scanning tools and remediation processes.

Work Arrangement

• This position is primarily remote, but must be able to provide on-site support when requested

• Participate in regular Teams Meetings with the development team.

• Meet with facility personnel and other project stakeholders as needed to perform duties.