Airport Night Auditor

We are looking for a dependable and customer-focused Overnight Rental Agent to join our airport rental car team at Salt Lake City International Airport. . In this role, you will work 4PM-12AM assisting customers with vehicle rentals, promote additional products and services, and help create a fast, friendly, and efficient rental experience all while supporting overnight operational needs.

This role is based at a busy airport rental car return facility and involves constant interaction with customers, vehicles, and airport traffic flow. Overnight shifts require strong attention to detail, reliability, and the ability to work efficiently with minimal supervision. 

The ideal candidate is energetic, detail-oriented, comfortable working outdoors, and able to provide excellent customer service in a fast-paced airport environment.

Full Time Benefits:

• Full benefits after 60 days employment.
• 401K retirement benefits with company match.
• Paid vacation hours.
• Paid time off.
• Opportunities for career advancement within the company.
• Holiday Pay.
• Build your skillset.  

Key Responsibilities:

• Greet customers professionally and assist with rental reservations and vehicle selection 
• Explain rental policies, coverage options, fuel programs, and additional services 
• Upsell rental products including insurance coverage, upgrades, GPS, roadside assistance, and truck rental options 
• Process rental agreements, payments, and returns accurately using company systems 
• Answer customer questions and resolve concerns in a timely and professional manner 
• Conduct basic vehicle inspections before and after rentals 
• Maintain clean and organized rental counters and customer areas 
• Meet or exceed monthly sales and customer service goals 
• Follow company safety procedures and operational standards

• High school diploma or equivalent required.
• Previous experience in a customer service, retail, or auditing role, ideally within the car rental or hospitality industry.
• Ability to work independently during overnight shifts with minimal supervision.
• Excellent communication and interpersonal skills.
• Ability to handle stressful situations calmly and efficiently. 
• Valid driver’s license with clean driving record (no more than 2 incidents/accidents in last 3 years).  
• Must be 18 years of age and legally authorized to work in the United States.
• Hiring is contingent on passing a complete background check and drug screen