Airport Rental Agent

We are seeking a friendly, dependable, and customer-focused Car Rental Agent to join our team in Elko, Nevada. The ideal candidate will enjoy working with customers, thrive in a fast-paced environment, and play a key role in delivering an exceptional rental experience.

Responsibilities:

• Assist customers with vehicle reservations, rentals, and returns.
• Explain rental agreements, vehicle features, and optional products and services.
• Conduct vehicle inspections before and after rentals.
• Assist with detailing cars and preparing for next rental.
• Answer customer inquiries and resolve issues professionally and efficiently.
• Process rental transactions, payments, and documentation accurately.
• Coordinate vehicle availability and fleet assignments.
• Support daily branch operations and maintain a clean, organized rental office.

Qualifications:

• Excellent customer service and communication skills.
• Sales experience preferred.
• Valid driver's license with a clean driving record-no more than 2 accidents/incidents in past 3 years
• Basic computer proficiency and data entry skills.
• Ability to multitask and work independently.
• Flexible schedule, including weekends and holidays as needed.

What We Offer:

• Competitive pay and bonus opportunities. Paid out weekly and monthly.
• Career advancement opportunities.
• Supportive team environment and on-the-job training.

If you enjoy helping customers and want to build a career with a growing company, we encourage you to apply today!

• Must work weekends.
• High school diploma or equivalent required.
• Previous experience in a customer service, retail, hospitality, or within the car rental industry is ideal.
• Ability to work independently with minimal supervision.
• Excellent communication and interpersonal skills.
• Ability to handle stressful situations calmly and efficiently. 
• Valid driver’s license with clean driving record (no more than 2 incidents/accidents in last 3 years).
• Must be 18 years of age and legally authorized to work in the United States.
• Hiring is contingent on passing a complete background check and drug screen.