Salary :
$20 - 20 hourly
Essential Job Functions
The ideal candidate should be able to develop a strong relationship with the customer contacts and gain their trust as a member of the Hub team supporting their business while on site in the customer’s office.
Duties to include:
Answering general customer questions
Communicating customer needs to the rest of the team in the Hub office
Providing shipment status updates upon request
Appointment scheduling
Paperwork retrieval on delivered shipments
Finalizing shipment data for invoicing.
Additional duties that may be required to support the customer on site in their office.
Minimum Qualifications
Ideal candidates should have the following experience:
5-10 years in a transportation or shipping related position preferred
2 years in a customer service related position
General knowledge of LTL, TL, and IML mode of transportation
Proficiency with Microsoft Office applications, with emphasis on Outlook, Excel, Word
Highly effective communication, both verbal and written
Attention to detail, organizational skills, and customer focused
Salary: Up to $20.00/hour
This is an estimated range based on the circumstances at the time of posting; however, it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.
Benefits: We offer a comprehensive benefits plan including:
Medical
Dental
Vision
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
Life & AD&D Insurance
Disability
Paid Time Off
Paid Holidays
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