Ancillary Scheduler

Company : Healthcare Outcomes Performance Company

Job Type : Full Time

12670 Creekside Ln, Fort Myers

Job Description - Ancillary Scheduler

Scheduling & Coordination:
- Accurately schedule diagnostic and therapeutic procedures based on physician orders and patient
- Coordinate with clinical departments to confirm availability of equipment and
- Review orders for accuracy and completeness; verify prepayments and prior authorization details prior to

Patient Interaction:
- Communicate with patients via phone or electronically to confirm appointment
- Provide instructions and preparation requirements related to scheduled
- Handle cancellations, reschedules, and no-shows

Insurance & Authorization:
- Obtain and verify insurance
- Ensure prior authorizations are obtained when
- Collaborate with pre-certification or insurance verification teams as

Record Keeping & Systems:
- Enter appointment data into both order and scheduling notes
- Maintain accurate records of scheduling
- Ensure compliance with HIPAA and confidentiality

Customer Service:
- Provide high-quality service to patients and referring
- Handle scheduling related concerns and escalate issues as
- Foster a positive patient

Education/Experience
- - - High school diploma or equivalent
    - Associate's degree or related coursework in medical office administration preferred
    - Minimum 1-2 years in a healthcare scheduling, medical front office, or customer service
    - Familiarity with medical terminology, insurance plans, and diagnostic procedures

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Ancillary Scheduler

Job Description - Ancillary Scheduler

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