Antwerpen CJDR Service Advisor

Description of the role:

The Antwerpen CJDR Service Advisor at Antwerpen Automotive is responsible for providing exceptional customer service to clients in need of automotive maintenance or repairs. This role plays a crucial part in ensuring customer satisfaction and repeat business.

Responsibilities:

• Assessing customer needs and guiding them through service options


• Scheduling appointments and coordinating service timelines


• Communicating vehicle maintenance recommendations clearly


• Collaborating with service technicians to ensure timely completion of work


• Resolving customer concerns and complaints professionally

Requirements:

• Prior experience in customer service or automotive industry preferred


• Strong communication and interpersonal skills


• Ability to multitask and prioritize in a fast-paced environment


• Attention to detail and problem-solving abilities


• Knowledge of automotive terminology and maintenance practices

Benefits:

• Competitive compensation: Salary plus commission


• Opportunity for career growth and development


• Medical, Dental and Vision insurance options


• Paid time off and holidays


• Employee discounts on automotive services and products

About the Company:

Antwerpen Automotive is a reputable automotive dealership located in Baltimore, MD. With a focus on customer satisfaction and quality service, we pride ourselves on our dedicated team and welcoming work environment.