Antwerpen Nissan Clarksville Service Advisor

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Antwerpen Clarksville Autopark is seeking an experienced Service Advisor who has a proven track record and is knowledgeable about Nissan vehicles. This role involves providing exceptional customer service, managing service appointments, and acting as a liaison between customers and the service department to ensure timely and accurate vehicle repairs and maintenance.

Responsibilities

• Greet customers promptly and courteously, providing a positive experience from arrival to service completion.


• Accurately document service requests and vehicle issues.


• Advise customers on necessary repairs and maintenance based on Nissan vehicle specifications and diagnostics.


• Coordinate with service technicians to ensure efficient workflow and timely service completion.


• Provide transparent and clear communication regarding service status, pricing, and warranty coverage.


• Maintain accurate records of service history and customer interactions.


• Support sales and meet department targets by promoting additional services or products when appropriate.

Requirements

• Proven experience as a Service Advisor, preferably with Nissan vehicles or within a dealership environment.


• Strong knowledge of Nissan vehicle systems, maintenance, and repairs.


• Excellent communication and interpersonal skills.


• Ability to handle multiple priorities and manage time effectively.


• Customer-focused attitude with the ability to build trust and rapport.


• Proficiency with dealership management software and basic computer skills.


• High school diploma or equivalent; additional technical training or certifications are a plus.

Benefits

• Competitive salary: $50,000.00 - $100,000.00 per year, paid bi-weekly.


• Medical, Dental, Vision, and Disability insurance and more


• 401(k) retirement plan


• Paid Vacation after 1 year


• Paid sick days available upon hire.


• Employee discounts on vehicle purchases and services.


• Opportunities for professional development and advancement within the company.

About the Company

Antwerpen Clarksville Autopark is a trusted Nissan dealership located in Clarksville, MD, dedicated to providing outstanding automotive service and customer care. We pride ourselves on our knowledgeable staff, state-of-the-art service center, and commitment to excellence in every aspect of our business.

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