APD Case Management and Support Staff Supervisor (Aging and People with Disabilities Supervisor 2)

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*Note: Effective Feb. 1, 2026, the compensation plan for this position will be increased to reflect a Cost-of-Living Adjustment (COLA) of 2.5%. The salary listed in this posting does not reflect the COLA

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! Do you want the opportunity to match the needs of people in the community with available federal, state and local programs or other resources to meet those needs?  Do you want to be part of a diverse workforce that collaborates and learns from each other to improve services that supports the elderly, people with disabilities and communities?  Then, we want to hear from you!

SUMMARY OF DUTIES

As a Case Management and Support Staff Supervisor in Beaverton you will:

Direct and supervise employees and programs in a team environment. The employees supervised by this position provide case management to Medicaid recipients in long-term care and in-home settings within Washington County.  This position also utilizes detailed knowledge of local community resources to maximize effective service delivery for clients and to integrate APD (Aging and People with Disabilities) programs in the community.  This position uses program and technical knowledge and skills and abilities to plan, organize, and monitor the operations of a team of employees.

MINIMUM QUALIFICATIONS

Four years of lead work, supervision, or progressively related experience;

OR

One year of related experience and a bachelor’s degree in behavioral science or human services.

ESSENTIAL ATTRIBUTES

• Experience reviewing needs of the team and their ability to manage their workload and provide services

• Experience providing direct and timely training and coaching of individuals to increase staff knowledge & application of rules

• Experience using trauma-informed de-escalation tactics in response to time sensitive or tense situations to guide peaceful resolutions to disputes or perceived disputes

• Experience taking in large amounts of information, managing multiple initiatives, and meeting deadlines consistently to achieve desired outcomes.

Application instructions & requirements

Your work history profile, cover letter, and resume are the perfect opportunity to highlight your interest in the position and demonstrate your skills, lived and/or work experience that shows you are an excellent candidate for the position.

• A COVER LETTER IS REQUIRED. Attach a cover letter that demonstrates how you meet the qualifications, requirements, and essential attributes for the position.

• Please upload a resume or complete the work history profile. Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.

• Current State of Oregon employees: Apply via your employee Workday account.

• If you are not a current State of Oregon employee, view this application instructional video.

• After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process.

• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

WORKING CONDITIONS

• May be required to work a flexible work schedule as a condition of employment. This is understood to mean that the hours of work may vary from day to day and could include evenings and weekends under certain circumstances. Work schedule specifics will be determined by the hiring supervisor. May drive a variety of different types of vehicles to remote places in a variety of terrain and possibly inclement weather. A valid driver’s license is required and a clean driving record.

BACKGROUND CHECKS AND REQUIREMENTS

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.

• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

BENEFITS

• ODHS Employee Resource Group communities that promote shared learning.

• Cost of Living Adjustments.

• Annual salary increases (until you reach the top of the listed salary range).

• Amazing benefits package.

• Possible eligibility for the Public Service Loan Forgiveness Program.

EMPLOYMENT PREFERENCE

Veterans’ preference:

• Veterans’ preference information.

• How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.

GENERAL INFORMATION

• This is a permanent, full-time management services position.

• This recruitment may be used to fill future vacancies in the same classification.

CONTACT

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions at [email protected].

• The recruiter for this position is Ryan Bennett. If you contact the recruiter, please include the job requisition number.

• Email: [email protected]