Number of Applicants
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We specialize in Staffing, Consulting, Software Development, and Training along with IT services to small to medium size companies. AG's primary objective is to help companies maximize their IT resources and meet the ever-changing IT needs and challenges.
In addition, AG offers enterprise resource planning and enterprise application integration, supply-chain management, e-commerce solutions, and B2B public exchanges and B2B process integration solutions. Our company provides application analysis, design, development and programming, software engineering, systems development, testing, integration, and implementation, and management consulting services to various clients – including governmental agencies and private companies – throughout the United States and India.
We provide these services in multiple computing environments and use technologies such as client/server architecture, object-oriented programming languages and tools, distributed database management systems, state-of-the-art networking, and communications infrastructures. Our honest and realistic approach to recruiting dictates that AG does not entice or lure engineers from their employers. We represent only high caliber technical professionals who have committed to making a change required by career.
Job Description
The Application Administrator is responsible for the configuration, implementation, maintenance and support of one or more applications leveraged by the company. The administrator creates and maintains system documentation and configuration standards, and works with vendors to resolve problems and improve user effectiveness.
Maintains production stability to meet corporate standards by using best practices and following designated corporate standards and practices. Investigates, troubleshoots and corrects data and user related system errors, and ensures data integrity.
Proactively works with field personnel to understand issues and coordinate improvements to the system.
Creates and maintains system documentation and configuration standards, and works to support a roadmap of continually improving efficiency and system reliability.
Someone who has done production support or Level 2 / Level 3 help desk support for enterprise apps with most of the following or at least a good portion of the following:
5+ yrs experience
Sharepoint
Any Loan Origination app or any Loan Servicing app
Microsoft Dynamix CRM or any CRM
Any HRIS system
Any accounting system
Any imaging system
Good at documenting
Salesforce.com
MUST HAVE some SQL experience – able to write SELECT, UPDATE, DELETE and JOIN statements/queries (this is critical)
Strong preference for ITIL background
Ideal candidate has experience with ANY loan servicing application or ANY loan origination application
Other apps support experience could include Microsoft Dynamix CRM (may be spelled Dynamics), SHAW Servicing, ADP, Success Factors for HR
Perm FTE roles, may do CTH - This is exclusive Full time or C2H. Most likely FT.
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