Appointment Coordinator

Overview

We are seeking a dedicated and organised individual to join our team at Carstar Lucky Body in Los Angeles. This position involves coordinating appointments efficiently to ensure optimal customer service and satisfaction.

Key Responsibilities

• Manage and schedule appointments for clients, ensuring timely service delivery.
• Communicate effectively with customers to understand their needs and provide solutions.
• Maintain accurate records of appointments and customer interactions.
• Assist in the daily operations of the body shop, supporting various administrative tasks.
• Collaborate with technicians and management to optimise scheduling and workflow.

Requirements

• Proven experience in a similar role or customer service position.
• Excellent communication and interpersonal skills.
• Strong organisational abilities with attention to detail.
• Proficiency in using scheduling software and Microsoft Office Suite.
• Ability to work in a fast-paced environment and handle multiple tasks.

Nice to have

• Familiarity with the automotive industry.
• Experience with client management systems.
• Knowledge of local automotive services and repair standards.