Appointment Coordinator - The Car Company

The Car Company in Goshen, IN is now hiring extremely talented and professional Call Center / Business Development Representatives to handle in/outbound calls and appointment setting for customers. Call center, collections, and/or automotive knowledge is helpful but not required. Immediate training and ongoing support are provided. You will join a small team in a highly collaborative and upbeat department.

Responsibilities include:

    Outbound lead follow-up: Internet inquiries, Un-sold traffic, lease renewals, etc. (80%)

    Answer ALL incoming phone calls according to a proven, pre-set script, and schedule sales appointments (20%)

    Confirm appointments and re-schedule missed appointments

    Purify and update customer changes in database.

    Contact current customer base on current marketing incentives.

Job Requirements

    Confident and professional phone manner

    Strong computer and Internet skills

    Call center, collections, inside sales experience is a plus

    Strong record of positive customer satisfaction results

    Submit to and successfully pass a pre-employment background check.

This is a full time position that requires the flexibility to work rotating schedules with possible rotating Saturdays.

Competitive Pay + bonus + benefits + paid training and more!

To Apply: All applications must be completed and submitted online - Candidates with a match in qualifications will be contacted by our recruitment team. Walk-ins or phone inquiries to the dealership will not be considered.