Appointment Setter

For 60 years, Kelly Services has provided outstanding employment opportunities to the most talented individuals in the marketplace. 

• Directly responsible and accountable for producing qualified leads and appointments between the prospects and sales personnel to assist in meeting company objectives
• Contribute to and maintain data within CRM in order to insure accountability within the BDC
• Strive to assist the team to continually develop solutions to meet department objectives by making recommendations to management and qualifying daily results and activity
• Contribute to team effort on a daily, weekly, monthly basis to meet BDC average standards of outbound calls, generate leads, set appointments, and assist sales in meeting their monthly objectives
• Keep management informed of opportunity activities, issues related to appointments, call activity and objections that require escalation and management sales interaction
• Apply trained communication techniques and adhere to internal policies to ensure consistency and continuity within the BDC
• Contact B2B customers and obtain customer information
• Describe products and services to open qualified leads
• Set sales appointments
• Perform data entry
• Log call activity and report activity

• HS Diploma/ GED Required; Associates Degree preferred
• Minimum 6 months of selling experience (retail, call center, B2B, etc)
• Good oral communication
• Friendly customer interaction
• General Microsoft data entry skills required

This position is recruited by your local Kelly branch located in Glenview, IL. To be considered for this position, you must call Kim Linares at 847-486-1564 or email your resume to KIML519 @kellyservices.com