Armed Guard - Clackamas

Position Summary
Provide a safe and welcoming environment for customers, associates, and visitors while protecting company assets. Serve as a visible security presence focused on customer service, conflict resolution, de-escalation, and incident prevention. Use sound judgment and professionalism to resolve situations without physical interaction.

Key Responsibilities

• Deliver exceptional customer service while maintaining a professional security appearance.


• Engage with customers and employees in a friendly, approachable manner.


• Utilize verbal de-escalation techniques to resolve conflicts and disruptive behavior.


• Assist customers with directions, store information, and general inquiries.


• Monitor store activity to identify and deter theft, fraud, safety hazards, and policy violations.


• Conduct interior and exterior patrols of the store and parking areas.


• Respond to emergencies, disturbances, and security incidents while prioritizing the safety of all parties.


• Prepare accurate incident, activity, and investigative reports.


• Coordinate with store management, law enforcement, and emergency responders when necessary.


• Enforce company policies and procedures with professionalism and respect.


• Maintain firearm proficiency, licensing, and training standards in compliance with state regulations.


• 8-9 Hour Shifts, standing/walking required

Preferred Qualifications

• Previous armed security, military, law enforcement, or retail loss prevention experience.


• Strong customer service and interpersonal communication skills.


• Proven ability to remain calm and professional during high-stress situations.


• Training in conflict resolution, crisis intervention, and de-escalation techniques.


• Strong observational and report-writing abilities.

Core Competencies

• Customer Service Excellence


• De-escalation & Conflict Resolution


• Situational Awareness


• Professional Judgment


• Problem Solving


• Communication Skills


• Team Collaboration


• Asset Protection


• Emergency Response