Asset Protection Investigator

Job Description:

WHO WE ARE:

Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 33 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.

What This Position Is All About

Protect the Assets of the distribution center, as well as associates and visitors. 

• Investigate MNR’s (Merchandise not Received) Emails and Google Doc sheet from India Team & request from Customer Service; Investigate IRR’s (Irregular Returns Receive) Emails and Google Doc sheet from India Team; Investigate RNR’s (Returns not Received) Emails and Google Doc sheet from India Team; Investigate Packing Status Orders Emails from Operations; Investigate Chargebacks

• Man the Metal Detectors; Man the HR Lobby during Hiring Events for 8 hours; Be available to HR during Terminations in the case an associate is aggressive or upset

• Review each associate accident / incident and provide video to HR and Safety Manager

• Check in and out trucks at the Drivers Gate; Verify outgoing seals from receiving dock and Outbound trailers at gate

• Fire Walk when Fire system is not working properly - Update AP Communication board - Returns/ Transfers Jewelry Escort to the jewelry room; Escort ICQA during replenishing the safe with jewelry items; Pull jewelry items from the safe with ICQA for Orders, Transfers and RTV’s; Jewelry Safe Audit with ICQA

• Swiss Log Rack Audits; Investigate cause of Rack shortages following AP audits; Monitor Swiss log Clerks and document entry and exit to the Swisslog floor; Audit Swisslog clerks to make sure clerks are using the two person rule when entering the floor

• Respond to any work injury or emergency situation; Ensure all proper paperwork is filled out and submitted for work injuries and emergency situations

• Conduct internal investigations; Review video upon request from Sr. Management and HR for associate issues

• Compile monthly MNR/ IRR statistics - Complete monthly department audits - Gift Card disposal with Iron Mountain

• Create badges for new hires; Replace lost temp or full time associate badges

• Conduct orientation with each new temporary associate on their first day; Issue Lockers to New Hires

• Ensure each individual that enters the building has a badge - API’s complete daily recap report - Process DIF pallets at the compactor bay

• Inspect jewelry room trash to ensure no product is inside the trash before emptying from the Jewelry rooms

• Issue building passes for items that are entering and leaving the building by associates

• Outbound trailer status report at the end of overnight outbound shift

• Monitor OBFC Cameras

• Monitor weather during extreme weather

• Lock and open the Facility daily Maintain surveillance of the property via CCTV and physical inspections, including perimeter checks. 

• Check inbound and outbound drivers and trailers to maintain yard. 

• Ensure the DC is a safe environment for all. 

• Respond to medical situations and render first aid when needed.  

• Greet associates and visitors on arrival; perform bag checks on departure. 

• Conduct investigations into internal and external theft and shortages. 

• Maintain strong, positive partnerships within the DC associate, management, and Asset Protection teams. 

WHAT YOU WILL BRING: 

• Must possess excellent verbal and written communication skills 

• Knowledgeable of various systems (ie: CCTV, access control, alarms, etc.)

• Excellent computer and organizational skills 

• Ability to effectively communicate and interact with all levels of facility management 

• Must be able to maintain a high level of confidentiality 

• Must be able to multi-task and follow directions 

• Problem solving skills 

• Effective time management 

• Ability to work in all weather conditions 

• Excellent written and verbal communication skills 

• High School Diploma or GED

• Previous retail and/or distribution center Loss Prevention experience preferred

YOUR LIFE AND  CAREER AT SAKS FIFTH AVENUE:

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation 

• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate 

• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)

• An amazing employee discount

SALARY AND OTHER BENEFITS:

The hourly rate for this position is between $19.00-$24.00 per hour.  Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). 

Thank you for your interest with Saks Global. We look forward to reviewing your application. 

Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact [Contact Name/Department/Email].

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

*The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.