Assistant Community Mgr

Job Description:

• Team Member Title: Assistant Community Manager

• Location: Hillard, OH

• Team: Property Management

• Team Member Description: Full Time

Who We Are:

Every day, we take deliberate action to nurture a culture that is grounded in our purpose, to Build a Connection™. No matter your area of expertise, at LC, you’ll find your why and your place to belong.

Guided by our core values of performance, quality, communication, teamwork, and leadership, you’ll be empowered to fuel our growth and create a lasting legacy in our communities. Are you ready to make an impact?

The Team You Will Join:

At the heart of LC is our vision to create community. Lifestyle Communities’ (LC) Home team does just that. You’ll join a dynamic team committed to activating the company’s purpose each day by building meaningful connections and putting our customers first. You’ll push past the status quo to provide an experience that’s unmistakably LC.

The Difference You Will Make:

The Property Management team at LC is looking for a talented individual to elevate our resident and community experience in a values-based manner reflective of our purpose. In this role, you’ll  be responsible for supporting leadership of leasing teams, while impacting all aspects of operations and sales at an assigned apartment community.

Who You Are:

• Under direction of the Community Manager, supports leadership of community leasing and maintenance teams.

• Properly documents data on a daily basis into Entrata software to include new lease, transfers and renewals of leases and audits leasing database and security deposit records to ensure accurate documentation.

• Manages general leasing and renewal activities and oversees rent and past due collection efforts as well as managing the customer experience.

• Supports and assists all business management efforts at the community.

• Understands and collaborates on achievement of all KPI’s (Key Performance Indicators) as it pertains to business operations.

• Oversees compliance efforts within the community relating to reporting, credit and background checks, evictions, etc.

• Maintains accountability for overall sales performance over respective property(s).

• Provides clear inspirational leadership aligning with the LC Core Values - Performance, Leadership, Communication, Quality, and Teamwork.

What You'll Bring:

• High school degree or equivalent is required, bachelor’s degree preferred.

• 2+ years of experience managing operations and directly supervising staff in a property management, customer service and/or retail environment.

• Ability to quickly learn property management software is essential.

• Strong leadership aptitude required.

• Ability to multitask and work in a fast paced, dynamic environment necessary.

• Outstanding customer service skills required.

• Strong communication and conflict management resolution skills are necessary.

How We’ll Take Care of You:

At LC, we pride ourselves on taking care of our team members. We offer a comprehensive benefits package with a variety of options to meet your unique needs.

Here are just some of the benefits we offer for being part of our team:

• Full Suite of Health Benefits

• Retirement Plan with Company Match

• Competitive PTO policy

• Generous parental and family leave

• Strong Company Culture

• Career Growth Opportunities

• Community Engagement and Volunteerism

LPMLC123

Lifestyle Communities (LC) is an Equal Opportunity Employer.