Assistant Director of Quality Improvement

Where people get better at life!

Join us in our mission to make a difference and shape a more inclusive future.

The Center for Disability Services offers hope, innovation, and achievement to the people we support.

For 80 years, we have been one of upstate New York's largest providers of programs and services for individuals who have disabilities. Many of the innovative programs and vital services that we offer are not available elsewhere. 

We are looking for an Assistant Director of Quality Improvement to join our agency. 

The Assistant Director of Quality Improvement is responsible for the oversight of management and implementation of agency quality assurance plans and programs. This position is responsible for the participation in all aspects of incident management in a highly regulated environment. 

The Assistant Director of Quality Improvement is responsible to monitor adequacy and/or appropriateness of program services, develop and implement evidence-based quality improvement and safety initiatives, plans and processes, and to ensure compliance with applicable federal, state and local laws, regulations and policies. 

Responsibilities: 

• In collaboration with the Sr. Director of QA/QI, and program management, and staff, defines criteria (quality indicators), develops tools/trackers, and conducts/oversees regular reviews/observations to assess programs, individual care, program and clinical performance, and individual records
• Works with Sr. Director of QA/QI, and program management, and staff, to analyze trends, track follow-up, and develop response plans following site surveys and critical events
• Manages and maintains Quality Reviews, Quality Initiatives and other activities that produce better care, services, and/or more efficient operations, and integrates QI plans and processes for individual services
• Serves as agency's investigator for all incidents as needed
• Participate in department-wide on-call rotation

Requirements:

• Associates degree in field of Management, Business, Health Administration, or related Human Services field.
• At least 4 years of relevant job-related experience, preferably with quality assurance and/or improvement/safety; and/or oversight or coordination of residential and/or other programs for individuals with disabilities, health care delivery, educational services; and/or regulatory compliance, accreditation, and/or performance improvement in the foregoing fields
• Specialized training, license, and certification skills: OPWDD or NYS Justice Center Investigation Certification Training is preferred
• Strong written and verbal skills

OR

• Bachelors degree in field of Management, Business, Health Administration, or related Human Services field.
• At least 2 years of relevant job-related experience, preferably with quality assurance and/or improvement/safety; and/or oversight or coordination of residential and/or other programs for individuals with disabilities, health care delivery, educational services; and/or reg ulatory compliance, accreditation, and/or performance improvement in the foregoing fields
• Specialized training, license, and certification skills: OPWDD or NYS Justice Center Investigation Certification Training is preferred
• Strong written and verbal skills

At the Center for Disability Services, we don't just accept difference - we celebrate it, support it, and thrive on it for the benefit of our employees and the people we support. We are proud to be an Equal Opportunity Employer and do not discriminate against any protected class of job applicant or employee in our employment practices.

Compensation Range: