Assistant General Manager

Job Brief: We are seeking a dedicated and experienced individual to join our team as a Restaurant Assistant General Manager at Yamashiro. The ideal candidate will have a passion for the hospitality industry, strong leadership skills, and a commitment to delivering exceptional service. If you thrive in a fast-paced environment and have a proven track record in restaurant management, we invite you to apply for this exciting opportunity.

Responsibilities:

1. Operational Excellence:

   • Oversee day-to-day restaurant operations, ensuring efficiency and compliance with company standards.
   • Manage inventory levels, order supplies, and implement cost-control measures to optimize profitability.
   • Enforce health and safety protocols to create a secure environment for both staff and patrons.

2. Team Leadership:

   • Recruit, train, and supervise restaurant staff, fostering a positive work culture focused on teamwork and excellence.
   • Conduct regular performance evaluations, providing constructive feedback to support staff development.
   • Ensure effective communication and collaboration between front-of-house and back-of-house teams.

3. Customer Service:

   • Maintain high-quality service standards to deliver a superior customer experience.
   • Address customer concerns and feedback promptly, striving to enhance overall satisfaction.
   • Collaborate with the front-of-house team to create a warm and inviting atmosphere for guests.

4. Financial Management:

   • Assist in budget development and financial planning to achieve revenue and profit goals.
   • Analyze financial reports, identify trends, and implement strategies to improve overall financial performance.

Skills Required:

• Proven experience in restaurant management, demonstrating strong leadership and operational skills.
• Excellent communication and interpersonal abilities, fostering positive relationships with staff and customers.
• Strong problem-solving skills and a proactive approach to addressing challenges.
• Knowledge of industry trends, food safety regulations, and best practices.
• Familiarity with POS systems and basic computer proficiency.
• Flexibility to work evenings, weekends, and holidays as needed.

Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
• Minimum of 2-3 years of experience in a supervisory or management role within the restaurant industry.