Assistant General Manager

The Skinny Pancake, a Vermont-based local food creperie, is seeking an experienced, positive, proactive Assistant General Manager with a strong Back of House focus to help lead our team.

Are you passionate about hospitality and positively impacting guests, the community, and the local food scene? Do you bring extensive management experience, including team development and cost control? Are you eager to join a growing organization? If so, we want to hear from you!

The Assistant General Manager position offers a fantastic opportunity for a leader to learn and grow with our innovative company. While you'll primarily provide oversight in the Back of the House (BOH), we believe hospitality is a team sport, so you’ll work in all areas to ensure smooth operations. We want to hear from you if you’re qualified and curious to learn more about this exciting opportunity!

About us: The Skinny Pancake is a unique, mission-driven food service company with a long history of positive impact through our local food sourcing and community engagement.  For our guests, we curate a ‘comfort-casual’ community-oriented restaurant experience. For our team members, we provide a safe and healthy workplace with a reasonable work-life balance, solid systems and support, and real growth potential. We recognize and reward hard work and solid performance and are eager to build an exceptional team of competent, compassionate, diverse, and down-right special individuals. If that sounds like it could be you, please join us and apply today!

Assistant General Manager Qualifications:

• Three or more years in varied restaurant positions, including cooking and supervisory experience
• Minimum of 2 years of management experience 
• Ability to learn and train others on all aspects of the operation with a particular focus on kitchen management
• Availability to work full time, 8-10 hour shifts including weekends and holidays
• Ability to drive hospitality and inspire others to do so
• Must be able to coach and develop others effectively
• ServSafe Food Manager, ChokeSaver, and Food Allergens Certification or equivalent, preferred
• Experience in a high-volume, fast-paced environment preferred

Assistant General Manager Responsibilities include but are not limited to:

• Promoting the operation's success while demonstrating honesty and integrity
• Overseeing all aspects of kitchen operations, including scheduling, inventory, purchasing, quality, and safety
• Developing team members to promote sales and improve profitability while ensuring high team member and guest satisfaction
• Attracting and developing a quality staff of “A” list players 
• Impacting restaurant finances by promoting sales and controlling expenses with a primary focus on the back of the house
• Working in the kitchen, leading, training, teaching, and coaching culinary duties
• Working in the dining room, leading, training, teaching, and coaching while actively promoting hospitality excellence
• Assuming leadership responsibilities as a manager on duty
• Assuming leadership responsibilities during General Manager absences
• Working collaboratively with all team members

Benefits and Perks Include:

• Competitive base salary
• Eligibility for a quarterly bonus based on the restaurant's performance
• Paid Time Off (PTO) annual accrual of 80 hours. Accrued time is available after 6 months of employment
• Comprehensive, paid training
• Medical insurance (currently Blue Cross Blue Shield) with 2 plan options and a company contribution*
• Options for dental and vision insurance*
• Free shift meals and team member dining discount
• 24/7 Employee Assistance Program 
• 401(K) Retirement Savings Program with up to 4% company match (eligibility following 1 year of employment with enrollment periods in January or July. Must work over 1,000 hours in the first year of employment and be 21 years of age or older to participate)

*For eligible team members, health, dental, and vision insurance begins the 1st of the month following 60 days of employment

All benefits and perks are subject to details in the employee handbook.

Note: Some travel will be required during the first 6-8 weeks of employment

Benefits

• Vision insurance
• Dental insurance
• Health insurance
• Paid time off
• Flexible schedule
• 401(k)
• 401(k) matching
• Employee discount
• Other