Assistant General Manager - Philadelphia (Freelancer)

Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment.

Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.

Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. 

Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? 

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!

Ready to be part of the experience? 

Now, let’s discuss this role and what you will do to help achieve Fever’s mission.

About the Role: 

Fever is looking for an Assistant General Manager to assist in leading and managing the operations of a large-scale, outdoor immersive experience in the Philadelphia area between mid-October 2025 and mid-March 2026. This is a full-time, seasonal position. Applicants can expect to work between 30-45 hours per week, depending on need. 

Responsibilities will include: 

1. Daily Operations & Logistics

• Oversee on-site management and operations of the experience (greater Philadelphia area)


• Develop and implement a smooth daily operational flow and maintain experience standards in collaboration with the General Manager and Production Team


• Coordinate schedules for staff, vendors, tech, security, parking, etc., within budget, including daily break schedule. 


• Help brainstorm and implement methods of optimizing operational and staffing costs. 


• Set up and manage systems for stock handling and storage


• Manage stock levels and ordering of supplies


• Coordinate laundering of staff uniforms


• Execute and manage weatherization plans in collaboration with the Production Team. 


• Coordinate and optimize shuttle services between parking and venue


• Ensure cleanliness and safety of the venue


• Maintain operational budget control


• Work with Fever’s Production team to maintain the quality of the show

2. Team & Vendor Management

• Assist in training all staff members and manage suppliers as needed


• Communicate daily with venue staff and leadership


• Manage and report staff payroll


• Help Load-In, Organize, and Maintain our Back of House, Production Village, and Crew Break Areas


• Act as liaison between venue, partners, and Fever


• Weekly reporting to management on issues and updates, including nightly GM reports to production staff. 

3. Guest Experience & Front-of-House

• Act as authoritative point of contact for guests, neighbors, vendors, and venue


• Handle guestlist and assist with check-in procedures, when necessary.


• Respond to guest issues, special requests, and escalations


• Ensure high-quality guest experience from arrival to departure


• Escalate any necessary guest experiences to the production team.

Schedule & Pay: 

The 1099 contract will be for 6 months, starting in Mid-October and running through March 2025. The experience will be open four days a week from 5:00 pm-10:00pm, with several weeks of seven day operations and holidays in December. On a standard operating day, Management can expect to be on site from 3pm - 11pm, and on site as needed during load-in. The General Manager will work with an Assistant General Manager to coordinate working Thanksgiving, Christmas Eve, Christmas Day, and New Years Eve. The overall schedule could vary based on ticket sales. 

Rate: $35/hour

Required Skills:

• You have 3+ years of previous experience in a management position for an experiential pop-up event, amusement park, or hospitality establishment with high foot traffic. 


• You are highly motivated and with a high energy profile. 


• You are a strong leader used to engaging with the public and managing staff. 


• You can work autonomously and at your initiative 


• You have excellent communication skills 


• You know how to plan your own time appropriately to maximize business performance


• You are legally allowed to work in the US 


• You are based in the greater Philadelphia area, and comfortable traveling to Jenkintown. 


• You MUST be comfortable working outdoors in varying weather conditions such as snow, rain, and cold. 


• Preferred fluent in Spanish, but not a requirement