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Assistant Grocery & Front End Manager

salary Salary :

$20.5 - 28 hourly

icon briefcase Job Type : Full Time

Number of Applicants

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000+

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Job Description - Assistant Grocery & Front End Manager



Full-time


Description

DUTIES & RESPONSIBILITIES

Customer Service and Front End Operations 

  • Supports the Co-op’s core values and aligns with the Co-op Code of Conduct.
  • Assists in maintaining a high level of customer service throughout the store.
  • Demonstrates leadership at all levels and leads by example.
  • Addresses customer service concerns in the absence of department managers.
  • Provides attentive, timely, and friendly service to internal and external customers at all times and builds long-term customer satisfaction.
  • Supports owner/equity drives and donation programs.
  • Collects and processes “Make It Right” forms as needed.

Grocery Department Operations and Merchandising

  • Ensures adequate inventory and supplies for daily operations, promotions, special events, and high-volume days.
  • Coordinates with Merchandising to maintain accurate pricing files and signage.
  • Communicates promotions and new items to staff and ensures promotional products are in stock and properly signed.
  • Works with managers and buyers to manage shrink.
  • Ensures proper storage, handling, display, and rotation of products.

Financial & Operational Management

  • Assists in the development of operating and capital budgets for both departments.
  • Reviews departmental financial reports including sales, margins, labor, and inventory turns and assists managers in meeting performance targets.
  • Protects store assets by participating in inventories, following security practices, and handling incidents to minimize liability.
  • Coordinates labor allocation to meet margin, labor, and service goals.
  • Oversees cash handling and deposit processes including daily reviews, variance tracking, and communication with Finance staff.

Staff Development & Communication

  • Coaches staff and provides performance feedback.
  • Assists department manager with providing regular feedback to both grocery and front end staff.
  • Ensures regular training and performance updates.
  • Helps organize and participate in department and storewide meetings.
  • Follows scheduling and attendance procedures.

 Performs other duties as assigned.


Requirements

REQUIRED KNOWLEDGE, SKILLS, & ABILITIES

  • A minimum of one (1) years’ experience in a retail environment and managing and directing staff.  
  • A minimum of one (1) years’ experience and familiarity with natural foods strongly preferred
  • A minimum of one (1) years’ experience of customer service experience.
  • Adapts readily based on evolving Co-op needs or in response to feedback.
  • Maintains composure in highly stressful or adverse situations. 
  • Ability to effectively handle and address conflict resolution in the workplace.
  • Basic understanding of financial statements (profit and loss statements, sales, margin, labor, etc.)
  • Ability to hold others accountable to policies and procedures.
  • Ability to provide constructive feedback to promote staff productivity.
  • Ability to set individual performance goals that align with department and overall Co-op goals.
  • Computer proficiency (to include Microsoft Office) and familiarity with receiving systems preferred. 

ENVIRONMENTAL & PHYSICAL DEMANDS

  • Flexibility to work any shift, including mornings, middays, evenings, weekends.
  • Ability to work in varying temperatures (approximately 20°F – 90°F). 
  • Ability to stand or sit for long periods at a time. 
  • Ability to bend, stoop, reach, kneel, twist, and climb.
  • Ability to lift 50 pounds unassisted.
  • Reliable access to transportation. 

Salary Description

$20.50/hr-$28/hr

Original job Assistant Grocery & Front End Manager posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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