Assistant Housing Director (Operations Focus)

The YMCA of Broome County is seeking a highly motivated, compassionate, and dedicated individual to join our team as an Assistant Housing Director in our supportive housing program. The Assistant Housing Director will work closely with the Housing Director to ensure the smooth operation of our housing program and provide support and assistance to our residents. 

Job Type:

Full-time

Pay:

$21.00 - 23.00 per hour

Shift:

8:00am - 4:30pm

Benefits:

Paid vacation, sick and personal days

Medical, Dental and Vision Benefits

Free YMCA Membership for you and your household members

Discounts on YMCA services

403(b) and YMCA Retirement Plans

Employee Assistance Program

My Better Benefits Program

Responsibilities:

• Oversee daily building operations to ensure a safe, functional, and fully compliant environment for all residents, staff, and visitors.
• Conduct regular audits and reviews of inspection forms, safety logs, and staff documentation to ensure accuracy, timeliness, and regulatory compliance.
• Review, update, and refine emergency preparedness plans and ensure all required staff training is current and properly documented.
• Collect, analyze, and compile data for monthly and quarterly reports as required by the Housing Director and governing agencies.
• Participate in subcommittees of the Homeless Coalition of Broome County, contributing to coordinated community planning and service alignment.
• Ensure timely completion of work orders and resolution of maintenance issues to maintain facility standards and habitability.
• Provide comprehensive oversight of all staffing matters related to the Resident Support Officer (RSO) team, including scheduling, training and development, annual performance evaluations, and ongoing monitoring of daily work performance to ensure quality and compliance with program standards.
• Lead the recruitment, hiring, onboarding, and annual performance evaluations of management staff.
• Perform additional duties as assigned by supervisor to support overall program and organizational objectives.

Requirements:

• Associate's degree in Human Services, Social Work or a related field preferred
• Minimum of 2 years of experience working with individuals experiencing homelessness or in a related field
• Knowledge of community resources and services 
• Knowledge of mental health and substance abuse 
• Strong communication and interpersonal skills
• Strong organizational and time management skills
• Ability to maintain confidentiality and professionalism at all times