Job Description - Assistant Manager

European Wax Center, the fastest-growing company in the beauty lifestyle category, is seeking an exceptional Assistant Manager with a passion for sales, team building, and training to oversee operations and drive performance.

If you share our passion for beauty, consistently exceed guest expectations, thrive in an environment that rewards great performance, and want to assist in leading a top-performing team in the European Wax Center family, then this is the place for you! As an Assistant Manager, you will be assisting in all aspects of daily operations with a focus on achieving sales goals and delivering exceptional customer service.

Job Responsibilities:

  • Positive, personable, and detail-oriented.
  • A sales background is strongly preferred.
  • Experience coaching, developing, and motivating those around you.
  • Experience in providing exceptional customer service in a fast-paced environment.
  • Strong communication and organization skills.
  • Associates who take pride in their work and will uphold European Wax Center's Core Values

Required Skills:

  • A passion for people and sales!
  • Demonstrated success as an effective trainer and motivator to create a winning team
  • Be enthusiastic about our brand, outgoing, energetic, resourceful, and detail oriented
  • Exceptional customer service and social skills including ability to communicate effectively in all situations including guest relations, conflict resolution, individual coaching and group presentations
  • Demonstrate the ability to evaluate issues, establish priorities and adjust direction when necessary
  • Ability to work flexible schedule including days/evening/weekends

Requirements:

  • High school diploma or equivalent
  • Previous experience in sales and customer service
  • Reliable means of transportation

Benefits:

  • 50% off all waxing services
  • 50% on all products bought
  • Full time (24 hours a week or more)
  • Health insurance after 3 months
  • Paid vacation after 1 year

Supplemental pay

  • Commission pay

Benefits

  • Paid time off
  • Health insurance
  • Employee discount
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