Assistant Manager, Drop & Count

Under the direction of the Senior Manager, Drop & Count, the Assistant Manager, Drop & Count, directs, plans, controls and supervises the activities of the drop & count supervisors. Oversees the supervisors with the daily reconciliation paperwork for the Drop, ATM, CDU, soft and chip counts are properly prepared, all information is posted to the on-line accounting system and/or completed manually including all discrepancies are investigated and documented. In addition, accurately follow all policy and procedures, while ensuring compliance with the Gaming Commission’s Tribal Gaming Minimum Internal Controls (TICS) and the Gaming Commission Regulations (GCR), by studying the standards, enforcing adherence to requirements and advising management on needed actions and assures that all Drop & Count Staff members follow the above requirements. Assists in orders and maintain supplies and all necessary equipment for the operation of the Drop & Count.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1.    Ensures that the day to day operations of the drop & counts for various cost centers are completed. Provides assistant in the following: the monitoring and analyzes of department operations to develop more efficient procedures and use of resources while maintaining a high level of accuracy; the development and implementation of new procedures and features to enhance the workflow of the department; the preparation of the budget for the department. Reviews and confirms the purchasing of all count room supplies and equipment essential for the operation of the count room. Supports with special projects and workflow process improvements.
2.    Maintains integrity of the count by ensuring that Drop & Count Staff is in compliance with operational procedures, processes and regulations. Inputs soft count and other financial data into an assigned computer system, maintains all automated records; ensures accuracy of input data. Maintains records and logs related to the drop & soft count, money totals, scheduled zones, discrepancies, daily activities and assigned duties.
3.    Works with each direct report to establish goals and objectives for each year. Collaborates with each team member to define clear, measurable, and aligned goals for the upcoming year. Monitors and advises on the progress to enhance the professional development of staff. Completes observations and evaluations as required. Provides training to new and existing staff as needed. Ensures timely and accurate processing of hours worked including regular time, overtime, paid time off (PTO), and holiday hours. Makes necessary corrections for discrepancies such as missed punches, incorrect job codes, or unapproved overtime before payroll deadlines.
4.    In the absence of a Drop & Count Supervisor or Drop & Count Staff must be able to complete their vital responsibilities.

5.    Performs other duties as assigned to support the efficient operation of the department.

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Makes hiring decisions and designs individual development plans with succession planning in mind for all key roles.

 EDUCATION, EXPERIENCE AND QUALIFICATIONS

• Bachelor’s degree in Accounting or Business Administration is required.

• Minimum three (3) years  experience working in a Casino cage and/or count room with high volumes of cash required.

• Minimum three (3) years Supervisory experience preferred.

• Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.

KNOWLEDGE, SKILLS AND ABILITIES (KSA)

• Proficiency in Microsoft Excel.

• Requires eye and hand coordination and manual dexterity; requires the ability to distinguish letters, numbers and symbols; requires the use of a computer, coin counter, calculator, copier and telephone.

• Obtains and demonstrates a thorough understanding of the state and federal regulations, which pertains to the drop & count process.

LICENSES, CERTIFICATIONS AND REGISTRATIONS

• At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.

• No Driving Responsibilities: Role does not require a driver’s license or insurance.

PHYSICAL REQUIREMENTS/ WORKING CONDITIONS – ENVIRONMENT

The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job.

• Primary work environment is in a climate-controlled office setting.

• Work requires travel to attend meetings, trade shows, and conferences.

• Incumbents may be required to work evening, weekend and holiday shifts.

• Must be able to work in a fast-paced, high-demand environment.

• Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally.

• Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.

• Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.

• Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone.

• Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone.

• Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility.

• Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties.

• Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours.

• The employee may be exposed to fumes or airborne particles including secondhand smoke.

Reasonable accommodation will be made in compliance with all applicable law.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!