Assistant Manager, Housekeeping

At the Parker our focus is on style that remains functional. We work hard but have a blast doing so. Uptown. Not Uptight. Says it all. 

The 729 rooms and suites in our midtown location aren't the only things that are top notch. Enjoy over-the-top breakfast at our 5 star diner NORMA's, voted "Simply the best breakfast in New York" by the Zagat Survey and Citysearch. Prefer something meatier? Our hidden spot, burger joint, was rated #1 by Zagat's and Fox News! If you're thirsty, head to Knave for a diabolical espresso or a splendid cocktail. 

Swim on top of the world in the 42nd floor indoor Penthouse Pool or glisten below in our impressive gym, gravity fitness. Pampering? The underground has it all; our spa Moonshine, TenOverTen nail salon, and Drybar for a first class blowout. 

Sleek and fashionable function space clustered on the second and third levels offer a total service environment including the latest in information technology. High atop the hotel, the illustrious Estrela Penthouse affords magnificent views of Central Park and the Manhattan Skyline.

DO YOU HAVE WHAT IT TAKES?

You help sustain our ‘backbone’ department! You keep it running smoothly and efficiently while ensuring both guest and employee satisfaction. To succeed you will:

Supervise staff to make sure guest rooms are up to LPM standards

Prepare daily work schedule and delegate tasks to Housekeeping team

Act as a coach/mentor to staff; train when areas of improvement are identified

Proactively motivate team using creative ideas

Use good judgment when handling guest inquiries; always maintain confidentiality

Take corrective action when necessary to maintain positive guest relationships

Display a calm and professional demeanor at all times

Communicate with team members to meet deadlines

NEEDED:

These Essential Skills are required:

Degree in Hospitality Management or combination of housekeeping experience and education

2 years of housekeeping supervisory experience

Excellent verbal and written communication skills; fluent in English

Exceptional problem solving skills

Be a pro at meeting deadlines and working in fast-paced and high-pressure situations

These Desirable Skills will put you at the top of the stack:

Experience in an upscale NYC property

Experience managing a Union Staff

Knowledge of the Collective Bargaining Agreement

Multilingual (especially French, Cantonese, Mandarin, Spanish)

Familiarity with Opera and/or Hotel Expert

THE PERKS

Medical, Dental, 401K, Free Meals, Bonus, Vacation and Paid Holidays