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Assistant Manager in Training

Job Description - Assistant Manager in Training

Company Description

Locally owned and operated by Wayne Peterson Enterprises!

Job Description

We are seeking an enthusiastic and detail-oriented Assistant Manager in Training to join our dynamic team in Shorewood, United States. This is an excellent opportunity for a motivated professional ready to develop their management skills while contributing to our organization's success. As an Assistant Manager in Training, you will work alongside experienced leaders to master core operational functions, develop your leadership capabilities, and prepare for advancement within our organization. You will play a vital role in maintaining our high standards of service, safety, and operational excellence while supporting both your team and our valued customers.

  • Assist with implementing and monitoring cost controls, inventory management, and cash handling procedures during assigned shifts
  • Support the development and coaching of team members through mentoring, training, and constructive feedback
  • Demonstrate and reinforce food safety protocols, team member conduct standards, and operational procedures to ensure compliance
  • Deliver exceptional customer service by addressing customer needs and resolving concerns with professionalism and empathy
  • Operate, troubleshoot, and support the use of point-of-sale systems and other technology platforms
  • Collaborate with management to analyze operational metrics and identify opportunities for improvement
  • Assist in scheduling, task delegation, and coordination of daily operations to ensure efficiency and smooth workflow
  • Participate in training programs and development initiatives to build your management skill set and industry knowledge
  • Support problem-solving efforts and contribute to decision-making processes in a collaborative manner
  • Maintain organized records and communicate clearly with team members and leadership

Qualifications

  • Prior leadership experience or demonstrated ability to influence and motivate others (preferred)
  • Strong foundational knowledge of or willingness to learn basic operations procedures and best practices
  • Excellent customer service skills with a customer-focused mindset
  • Ability to operate and troubleshoot technology systems with confidence
  • Strong communication and interpersonal skills with the ability to work collaboratively across all levels
  • Demonstrated problem-solving and analytical abilities
  • Capability to multitask, prioritize effectively, and work efficiently in a fast-paced environment
  • Willingness to learn food safety protocols and demonstrate commitment to safety standards
  • Coaching and mentoring mindset with genuine interest in employee development
  • Conflict resolution and decision-making skills
  • Organized approach to work with attention to detail
  • Resilience and adaptability in a dynamic work environment
  • Ability to work flexible schedules, including evenings, weekends, and holidays as needed

Additional Information

All your information will be kept confidential according to EEO guidelines.

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