Assistant Manager - Pharmacy Operations

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Join Cleveland Clinic Fairview Hospital and experience world-class healthcare at its best. Cleveland Clinic Fairview Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice.  On our team, you will provide stellar care at one of the top healthcare organizations in the nation.

The Assistant Manager – Pharmacy Operations provides hands-on leadership for inpatient pharmacy operations at Fairview Hospital, with primary responsibility for overseeing sterile compounding services, central pharmacy workflow, and a team of approximately 19 pharmacy technicians. This role combines operational leadership with active involvement in day-to-day pharmacy activities, requiring the ability to step directly into workflow to support staffing needs, IV room operations, and overall departmental efficiency. Serving as the Designated Person for sterile compounding, the Assistant Manager is responsible for maintaining compliance with USP standards, regulatory requirements, accreditation expectations, and state board regulations related to sterile compounding practices. Additional responsibilities include technician scheduling, performance management, coaching and development, hiring and onboarding support, process improvement initiatives, and driving operational excellence to ensure safe, efficient, and high-quality pharmacy services across the department.

A caregiver in this position will work Monday through Friday from 7:00am to 4:30pm with on-call requirements every 6 weeks (Friday to Friday). No weekends or holidays required.

A caregiver who excels in this role will:  

• Review, analyze, evaluate and assess the technical operations of these areas to ensure a safe and efficient workflow.  

• Coordinate all activities with the management team and act as a liaison between the managers and technical caregivers. 

• Directly supervise the activities of assigned caregivers.  

• Ensure adequate staffing of areas. 

• Review daily, monthly and other periodic management reports to monitor service levels. 

• Plan, develop and manage all policies and processes related to technical pharmacy operations. 

• Determine short- and long-term needs and goals, assist in the development of budgets for both operating and capital needs and project manpower and equipment needs. 

• Maintain and foster relationships and serve as a resource for pharmacy personnel and affiliated areas (i.e. nursing, external vendors) regarding technical pharmacy operations. 

• Conduct performance appraisals, initiate promotions, counsel caregivers and process corrective action. 

• Provide the manager with timely feedback regarding operational issues to ensure efficient workflow. 

Minimum qualifications for the ideal future caregiver include:  

• Bachelor’s degree in pharmaceutical science or a related field. A minimum of an additional 4 years of pharmacy-related experience to include leadership experience may offset the Bachelor’s degree requirement

• Certified Pharmacy Technician (CPhT) verified through the Pharmacy Technician Certification Board (PTCB)

• Registration as a Certified Pharmacy Technician, Registered Pharmacy Technician or Pharmacy Technician Trainee with the Ohio Board of Pharmacy. Registration as a Certified Pharmacy Technician with the Ohio Board of Pharmacy is required within 6 months

• Three years of experience in a healthcare or related setting. An additional four years of pharmacy-related experience, including leadership experience, may substitute the bachelor’s degree requirement 

Preferred qualifications for the ideal future caregiver include: 

• Master’s degree. This may substitute the required experience

• Pharmacy experience 

• Supervisory/management experience 
• Sterile Compounding experience highly preferred

Physical Requirements:

• Typical physical demands include ability to perform the job while standing, reaching, stretching, stooping, and sitting for prolonged times.
• Manual dexterity sufficient to perform computer, dispensing functions of the job.
• Ability to lift up to 20 pounds while walking, stooping, bending and reaching.
• Normal or corrected vision.
• Extensive sitting for prolonged periods of time.
• Ability to clearly communicate verbally by phone and in person.

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.