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Assistant Manager - Utah County

Job Description - Assistant Manager - Utah County



Full-time


Description

 

Job Type Full-time, Part-time Description

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired.  The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling.

Position Summary: Responsible for delivering a “WOW” guest experience by consistently providing quality food, excellent service, and a clean restaurant environment for Jack in the Box guests.

Requirements

Key Duties/Responsibilities:

  • Models      a “guest comes first” attitude; has a genuine smile, and displays a      friendly and positive spirit; appreciates guests and makes them feel      welcome; is always polite and courteous.
  • Ensures      the timeliness, quality, and accuracy of all orders; conveys a sense of      urgency.
  • Handles      guest complaints effectively using the C A R E model – courtesy, apology,      resolution, extra effort.
  • Interacts      effectively with diverse groups of people and does not have or display any      biases.
  • Gets      along with other team members and always shows care and respect.
  • Ensures      personal and uniform cleanliness; helps and compliments other team      members; makes new employees feel welcome and helps train employees as      assigned.
  • Follows      instructions, is consistently productive and focused.
  • Willingly      accepts direction and feedback from management and other team members.
  • Follows      JIB procedures and standards in performing all workstation activities.
  • Has      excellent record of attendance & punctuality (5 minutes before      scheduled start time), and is flexible to meet restaurant scheduling      needs.
  • Is      dependable and reliable.
  • Maintains      restaurant cleanliness inside and outside by following JIB cleaning and      maintenance procedures.
  • Maintains      clean, neat appearance; follows uniform and grooming standards.

Qualifications:

  • Demonstrates      integrity and ethical behavior.
  • Ability      to stand and walk approximately 90%-95% of shift.
  • Ability      to lift and carry 10-65 lbs.
  • Ability      to take guests’ orders, operate a cash register, and read video monitors.
  • Ability      and desire to work in a very fast-paced environment.

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