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Assistant Property Manager

Job Description - Assistant Property Manager


As Pittsburgh’s largest non-profit developer, ACTION-Housing exists to help people improve their lives by offering quality, affordable housing. We pride ourselves on helping all of our clients to achieve more self-sufficient lives. Since 1957, we’ve assisted a wide array of populations throughout Southwestern Pennsylvania, focusing on those generally underserved by traditional services including senior citizens, veterans, individuals with physical and/or intellectual disabilities, individuals on the autism spectrum, and youths who have aged out of foster care.

 


POSITION OVERVIEW:

The Assistant Property Manager will assist in building operations and serve as the backup to the Property Manager. This person will act as a point of contact for tenants, coordinate maintenance, and ensure smooth property operations. This role often involves a mix of administrative, customer service, and sales responsibilities. 

 

ESSENTIAL FUNCTIONS:


  • Take the lead on marketing vacant units.

  • Build relationships with community organizations to increase leasing opportunities.

  • Assist applicants in completing applications as necessary.

  • Take the lead in all communication and follow up with MHA regarding rents, recertification, and lease issues.

  • Direct residents to community support options.

  • Cover the front desk on occasion.

  • Help with room inspections.

  • Assist residents with balances and payment plans.

  • Maintain accurate, organized leasing files.

  • Ensure the property is well-maintained and presentable.

  • Help to maintain a positive and welcoming environment for residents.


EDUCATION AND EXPERIENCE:


  • Prior Section 8 leasing experience helpful.

  • Previous experience in human services preferred.

  • Must have strong computer skills.

  • Yardi experience and experience working at a LIHTC property preferred.


REQUIRED SKILLS/ABILITIES:


  • Develop and maintain positive relationships with residents and team members.

  • Strong organizational skills with the ability to manage and prioritize multiple tasks and responsibilities.

  • Physical strength to manipulate light to medium weight materials weighing 10 to 15 pounds on a regular basis.


WORK ENVIRONMENT AND PHYSICAL DEMANDS


  • General office environment.

  • Physical strength to manipulate light to medium weight materials weighing 10 to 15 pounds on a regular basis.

  • Travel between multiple properties required. Reliable transportation required.

  • The Property Manager is expected to be on-call and available to address a range of situations or emergencies when needed.


EQUAL OPPORTUNITY STATEMENT

ACTION-Housing, Inc. is an equal opportunity employer.



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About the Company

Action-housing, Inc.

Providing quality affordable housing and related services to Western Pennsylvania for 62

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