Assistant Residence Manager - East 38th Street

At The New York Foundling, we trust in the power and potential of people, and we deliberately invest in proven practices. From bold beginnings in 1869, our New York-based nonprofit has supported hundreds of thousands of our neighbors on their own paths to stability, strength, and independence. We help children and families navigate through and beyond foster care. We help families struggling with conflict and poverty grow strong. We help individuals with developmental disabilities live their best lives, and we help our neighbors access quality health and mental health services core to building lifelong resilience and wellbeing. Together, our interrelated programs provide a whole-person, whole-family, and whole-life approach that unlocks solutions for a lifetime.

Assistant Residence Manager oversees IRA operations as a support to the Resident Manager and assumes facility oversight in the Manager's absence, participate in DSP orientation, supervision, and evaluation. Coordinate staff schedules, verify hours and manage sick leave. Procure and manage clothing and personal items, oversee petty cash, maintain detailed expenditure 

Assistant Residence Manager oversees IRA operations as a support to the Resident Manager and assumes facility oversight in the Manager's absence, participate in DSP orientation, supervision, and evaluation. Coordinate staff schedules, verify hours and manage sick leave. Procure and manage clothing and personal items, oversee petty cash, maintain detailed expenditure 

Core Responsibilities: 

• Monitor and observe staff and consistently deliver feedback on the  implementation of the individuals’ service, treatment behavior, all person-centered plans through  morning, meal observations, community inclusion feedback, outings, external appointment feedback,  meetings, and daily goal performance
• Follow-up with DSPs and work with managers/MAP/nurses/BIS to support all medical and clinical care, plans, meetings, and data for all persons supported. Follow up with DSPs on missed notations and communication log cross-referenced negated info. Assist in developing and implementing staff action plans for persons supported to achieve personalized goals and outcomes.
• Respond to request by S&Q, Centralized Schedulers, DQI Survey and work with AVP in managers absence. Monitor and maintain compliance with program regulations, policies, and standards to uphold quality care and safety for persons supported.
• Coordinate and provide ongoing training and development opportunities for staff to enhance skills and improve service delivery.
• Collaborate and communicate with external agencies, families, and healthcare providers to coordinate comprehensive services and support for persons supported.
• Implement and oversee emergency preparedness protocols and procedures, ensuring the safety and well-being of persons supported during crises.
• Maintain accurate documentation, progress notes, and reports related to persons supported care, program activities, and regulatory compliance.
• Build and maintain positive relationships with individuals, staff, community partners, advocates, and stakeholders to enhance support networks, promote inclusive opportunities, and advocate for the rights of persons supported.

The New York Foundling is committed to attracting and retaining a diverse employee population, the Foundling will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

• HS Diploma or GED
• Valid NY/NJ/CT/PA Driver’s License with 6 months of experience and 6 or less points
• Minimum of 1 years of progressive experience in residential services, supervisory experience a plus. 
• Knowledge of Developmental Disabilities: Understanding of the unique needs, challenges, and best practices in providing care and support to individuals with developmental disabilities.
• Person-Centered Planning: Experience in developing and implementing individualized life plans tailored to meet the specific goals and preferences of persons supported.
• Regulatory Knowledge: Familiarity with applicable regulations, standards, and guidelines governing residential programs for persons with developmental disabilities (e.g., Medicaid regulations, licensing requirements).
• Budget Management: Proficiency in budgeting, financial management, and resource allocation to ensure efficient use of program funds. Assisting with handling the budget for the residence when it comes to food shopping,  recreational activities, and giving out our picking up petty cash--this includes monitoring funds spent on in-house ledger reconciling by manager and/or AVP.   
• Communication Skills: Strong verbal and written communication skills to effectively interact with persons supported, families, advocates, staff, and external stakeholders.
• Crisis Management: Ability to respond calmly and effectively to crises or emergencies that may arise in a residential setting, ensuring the safety and well-being of persons supported.
• Documentation and Record-Keeping: Experience in maintaining accurate documentation, including progress notes, incident reports, and regulatory compliance records.
• Demonstrated strong commitment to safety.