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Based - Chicago area, ideally North of Central Chicago
Permanent, homebased.
Purpose
This is an exciting opportunity to join a small team that is expanding in North America. Premier Foods is one of the largest food manufacturing companies in the UK and is expanding its presence of their beloved brands in North America. In this role you will have the opportunity to help build the North American business working closely with a small agile team, while being backed by a large FMCG business.
The Asst Sales Operations Manager will support Premier Foods’ North America commercial teams across Grocery and Bakery channels by owning and optimizing customer setup, promotional execution, data administration, product onboarding, trade show logistics, and customer-side compliance documentation. This role ensures flawless operational delivery, enabling the Sales team to drive growth consistently and efficiently.
What you'll be doing?
Manage all customer setup processes, ensuring accurate and timely onboarding of Premier Foods products and data.
Oversee customer-side promotional setup, validating mechanics, timelines, and internal alignment.
Complete and track all new line forms, including Syndigo and GS1 system uploads.
Coordinate sample requests, imagery needs, and stock management for NPD and ongoing SKUs at IMT.
Lead trade show administration including booth booking, logistics, samples, and follow-up actions.
Partner with Marketing to brief and approve trade show design requirements.
Maintain customer documentation such as insurance certifications, FDA documentation, and food safety certifications.
Support Sales with data analysis, customer reporting, insight generation as well as general administration and travel support.
Improve and maintain operational processes for efficiency, accuracy, and compliance.
Collaborate cross-functionally with Supply Chain, Marketing, Finance, and Customer Teams to ensure seamless delivery.
What we'll need from you?
3+ years' experience in Sales Operations, Customer Operations, or related roles (CPG preferred).
Experience of working with international businesses is advantageous
Strong organisational skills with ability to manage multiple customers, tasks, and systems.
Experience with Syndigo, GS1, or similar product content platforms.
Knowledge of promotional processes and customer-side execution requirements.
Excellent communication skills and ability to work cross-functionally
What we offer you in return...?
Ready to apply...?
Click apply, submitting an up-to-date CV tailored to this opportunity. We look forward to hearing from you.
At Premier foods we believe in inclusion, authenticity and individuality. We aim to ensure all existing and future colleagues are given equitable opportunities and are respected, valued and encouraged to bring their true authentic selves to work no matter who they are, what they look like, who they love or what they believe in. Our culture is one where everyone is welcome.
We're proud to be a Disability Smart employer and are committed to supporting disability inclusion throughout our recruitment process. If you experience any access issues or require reasonable adjustments at any stage, please let us know so we can ensure you have the support you need.
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