Assistant Spa Manager

Company : Dc Global Talent Inc.

Job Description - Assistant Spa Manager

ASSISTANT SPA MANAGER
Luxury Hotel • Boston, Massachusetts • USD $76,000 - $82,000 per year

ABOUT THE ROLE
We are looking for an Assistant Spa Manager for a Forbes luxury hotel in Boston, Massachusetts. This is a support leadership role overseeing the day-to-day spa and wellness operation alongside the Spa Manager and Director of Spa and Wellness. The ideal candidate brings a genuine passion for wellness, a commitment to luxury guest experiences, and the leadership skills to develop a motivated, high-performing spa team.

WHAT YOU'LL DO

Oversee daily spa operations across all areas, including front desk, treatment rooms, wellness and fitness facilities, locker rooms, relaxation lounge, and retail

Monitor equipment functionality and cleanliness, coordinating with housekeeping and engineering to address issues promptly

Manage administrative duties including requisitions, purchase orders, inventory control, and cost-effective use of spa products

Interview, train, and supervise spa employees, fostering a positive and motivated work environment

Conduct performance evaluations, provide constructive feedback, and develop team members professionally

Ensure exceptional guest experiences by upholding luxury service standards and responding promptly to feedback

Coordinate group bookings and conduct spa tours for VIPs and meeting planners

Manage retail operations including purchase orders, inventory, and product selection aligned with guest preferences

Analyze retail sales trends and identify opportunities to grow revenue

Assist in forecasting, budgeting, and tracking labour and expenses to maintain financial efficiency

Support the planning and execution of spa promotions, events, and local partnerships

Promote safety awareness and maintain a safe, hazard-free environment for guests and staff

WHAT YOU BRING

2 to 4 years of supervisory or management experience in a spa, wellness club, or luxury hotel environment

A genuine passion for the health and wellness industry with strong knowledge of current trends, products, and technology

Commitment to luxury guest experiences and a drive to continuously elevate the guest journey

Proven ability to motivate, inspire, and develop a spa team

Exceptional organizational skills with the ability to prioritize in a fast-paced, dynamic environment

Creative, proactive, and solutions-focused approach

Proficient in hotel and spa software systems

Superior communication skills in English; additional languages are a strong asset

Forbes experience is a strong advantage

Degree in hospitality management, wellness, or a related field preferred; equivalent experience considered

WHAT'S OFFERED

USD $76,000 - $82,000 per year

Comprehensive benefits package

Learning, development, and career growth opportunities

Discounted stays at partner luxury hotel properties worldwide

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Assistant Spa Manager

Job Description - Assistant Spa Manager

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