Assistant Store Manager (Luxury Retail)

For over 160 years, Frette has crafted exquisite linens, blending Italian artistry with timeless luxury. Master artisans in Monza and Milan transform the finest fibers into creations of unmatched quality and elegance. Renowned for its signature finish, Frette has graced iconic destinations—from St. Peter’s Basilica to the Orient Express—while over 500 European royal families have slept beneath its sheets. Today, its legacy lives on in luxury hotels, private residences, yachts, and jets, remaining dedicated to outfitting the world’s most exceptional spaces.

We are seeking a dynamic and results-driven Assistant Store Manager to support the leadership and daily operations of our boutique. This role is instrumental in driving sales performance, delivering elevated client experiences, and maintaining Frette’s luxury standards.

Key Responsibilities:

Leadership & Team Development

• Support recruiting, training, and development of store associates
• Foster a high-performance culture through coaching, feedback, and accountability
• Partner with the Store Manager to drive team engagement and productivity

Sales & Client Experience

• Achieve sales goals through exceptional service and relationship-building
• Deliver Frette’s signature “white glove” client experience
• Drive CRM initiatives and client outreach to build long-term loyalty
• Develop partnerships with local designers, showrooms, and business partners

Operations & Store Standards

• Oversee daily store operations including opening/closing, cash handling, and reporting
• Maintain visual merchandising and brand presentation standards
• Support inventory management, stock organization, and product flow
• Ensure operational excellence across all store functions

• 5–7+ years of experience in luxury retail, hospitality, or interior design
• Proven leadership skills with the ability to motivate and develop a team
• Strong sales acumen and clienteling experience
• Excellent organizational and multitasking abilities
• Proficiency in POS systems, CRM tools, and Microsoft Office/Google Suite
• Flexible schedule, including weekends and holidays

Frette offers a competitive compensation package including base salary, commission, and performance-based bonus opportunities. This role provides the opportunity to grow within a globally recognized luxury brand while playing a key role in supporting business performance, team development, and an elevated client experience.

#LI-Onsite

It is the policy and commitment of Frette to provide equal employment and advancement opportunities to all individuals. The objective of Frette is to recruit, hire, train, and promote the most qualified applicants into all job levels. Frette does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, age disability, or any other characteristic protected by law. Frette will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in any undue hardship to the Company. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

For full time roles, in addition to the base salary, Frette offers a competitive benefits package that includes medical, dental, vision, life insurance, short + long term disability, 401K with Company match, paid maternity/paternity leave, employee discount, paid holidays, and a paid time-off policy.