Assistant Store Manager Voted Best Places to Work in PA!

Voted One of the Best Places to Work in PA for 2022, 2023, 2024 AND 2025!!

We are seeking a highly motivated and experienced Assistant Store Manager to help lead the daily operations of our retail location. The ideal candidate will bring a passion for delivering exceptional customer service, a strong track record of achieving sales goals, and outstanding leadership abilities. This role is responsible for partnering with our Store manager to ensure all aspects of store performance—including staffing, training and development, sales growth, account retention, and operational excellence are met.

3 Weeks Paid Time Off

Monthly Profit-Sharing Bonus

Medical, Dental and Vision Insurance

Employee Discounts

Loyalty Rewards

Spanish Language Skills are a PLUS!

Our Core Values:

• “We Serve Others”
  We are passionate about what we do, why we do it, and who we do it for. We are committed to improving the lives of all employees, customers, and business partners, helping them achieve their personal and professional goals. We create meaningful experiences for our employees and customers.
• “We Do What It Takes”
  Continuous improvement is our mindset, and we believe that creativity and innovation is everyone’s responsibility. We find ways to say “Yes” by offering “win-win” options that benefit all employees, customers and business partners.
• “We Own It”
  We are responsible for our actions, and we own our results both positive and negative. We provide open and honest feedback and learn from our experiences, always looking to improve our current situation.

Responsibilities:

• Strict adherence to our Company Core Values & Vision Statement expectations.
• Partner with the Store Manager (DM) to conduct performance evaluations and support staff development.
• Apply effective problem-solving and decision-making skills in both customer and employee-related situations.
• Assign and monitor daily tasks, offering guidance and feedback to uphold operational best practices.
• Lead daily team meetings to motivate staff and communicate goals and priorities.
• Utilize company approved communication tools to share updates, recognize achievements, and promote a positive work environment.
• Ensure compliance with money-handling procedures and customer service standards.
• Oversee store cleanliness, merchandise presentation, inventory accuracy, and equipment functionality.
• Manage company vehicles, schedule deliveries, and ensure employee safety protocols are followed.
• Meet or exceed company targets in staffing, training, sales performance, account retention, and inventory management.
• Drive operational efficiency to support a profitable and well-run store.
• Ensure full compliance with company policies, procedures, and performance expectations.
• This position will have a strong emphasis in Account Retention
• Perform other duties as assigned.

Hours:

Ability to work a standard 5-day, 45 - 50-hour work week on a consistent basis. Scheduled hours include Mondays through Saturdays from 9:00AM through 7:00PM. Individual schedules will vary based on business demands. Stores are closed on Sunday’s and employees will receive one additional day off per week.

Requirements

• Education – High School Diploma or GED required.
• Experience – At least one year of work experience in retail or an organization performing customer service, retail sales, and other sales related duties. Preferably in a supervisory/management position.
• Training – Completion of New Hire Orientation, completion of all required internal training.
• Special Requirements – While Blue Ocean Brands does not conduct pre-employment or routine drug testing, we reserve the right to require drug or alcohol testing at any time, including but not limited to situations involving reasonable suspicion, workplace accidents, or as required by law.
• Lifting – Physical capacity to safely lift or move products in and around the showroom floor with a dolly or the assistance of another person without sustaining a physical injury or damaging the merchandise.
• Data Entry – The ability to enter data in a computer.