Assistant Waiter/Ess

• Provide an epic experience for the guests at all times
  
• Maintain complete knowledge of all menu items, cooking
  methods and beverage selections available in the assigned outlet
  
• Maintain complete knowledge of table/seat/station numbers,
  proper table set ups, room capacity, hours of operation, menus, price range and
  dress code of assigned restaurant and/or outlet
  
• Assists the Server in ensuring each table assigned to them
  is set up, cleaned down and organized in accordance with company and USPH rules
  and regulations prior to, during and at the end of service
  
• Offers and refills water, bread, butter, beverage and any
  other items required
  
• Assists the Server in the delivery of food ordered by
  collecting from the galley and delivering to the respective station in a timely
  manner; all the while monitoring temperature and presentation standards as per
  service procedure
  
• Offers condiments and seasonings when food is delivered as
  per service standard
  
• Ensures that all restaurant products, equipment and cleaning
  materials are used in a cost-effective manner, according to the handling
  guidelines
  
• Informs their respective Supervisor or Manager regarding all
  sailor issues, special requests, suggestions and complaints and, where
  possible, seeks to resolve
  
• Partakes in clear down routines after service and ensures
  the appearance and condition of all items including silverware and other
  tableware meets Virgin Voyages standards
  
• Is familiar with all cruise services/features and
  activations to respond to Sailor inquiries accurately
  
• Ensures compliance with the Company alcohol policy and
  notifies Restaurant Manager if Sailors/Crew are in danger of breaching
  
• Assists with embarkation/disembarkation procedures and
  luggage handling as and when required
  
• Performs other restaurant, Room Service and Crew Dining
  Service duties when required
  

Requisitos

• Minimum 2 years  of experience as Assistant Waiter/Assistant
  Server onboard a Cruise ship or 4/5 star hotel/resort or important restaurants
  
• Passionate about people and able to handle guest complaints
  with a smile!
  
• Strong written & verbal skills
  
• Command of the English language, both verbal and writte
  

Ventajas