Associate Account Manager

Our client, a fast-growing Commercial Landscape Maintenance company serving South Florida, is looking for a Landscape Maintenance Associate Account Manager to join their team in the Miami market with headquarters in Hialeigh, FL. This is an exciting opportunity with a company that values long-term client relationships, high-quality service, and growth through enhancements. The role offers a competitive base salary, commission on ancillary enhancement sales, client retention bonuses, and a company-provided vehicle.

Our client is seeking a skilled Landscape Maintenance Associate Account Manager (AAM) who can combine strong client relationship skills, operational knowledge, and consultative sales expertise. This individual will oversee a smaller portfolio of accounts in the Miami area, focusing on customer satisfaction, retention, and enhancement sales opportunities.

• Client Relationship Management
  


• Serve as the secondary and primary point of contact for certain clients working with a senior Account Manager on larger accounts
  


• Conduct property walk-throughs, site inspections, and regular client meetings.
  


• Build strong, trust-based relationships through proactive communication.
  


• Some Operations Oversight
  


• Coordinate and oversee maintenance crews, ensuring services meet client standards.
  


• Monitor landscape conditions, address service issues, and recommend improvements.
  


• Work with Account Manager to help facilitate and close Enhancement & Ancillary Sales
  


• Identify and propose landscape enhancements and ancillary services tailored to client needs.
  


• Help drive revenue growth through consultative sales while maintaining client satisfaction.
  


• Focus on Client Retention & Account Growth
  


• Focus on retention and satisfaction, with scheduled visits and consistent follow-up.
  


• Build loyalty through excellent service and long-term account management.
  


• Administration & Reporting through utilization of Aspire
  


• Manage account budgets, prepare proposals, and maintain accurate records.
  


• Track client interactions, enhancement proposals, and retention metrics.
  


• Safety & Compliance
  

Requirements

Benefits