Associate Director of Beyond the Restaurant

Join Our Leadership Team as an Associate Director of Beyond the Restaurant at Chick-fil-A Lenexa & Shawnee!

At Chick-fil-A, we believe in creating remarkable experiences — both inside and outside our restaurants. We’re looking for an Associate Director of Beyond the Restaurant (BTR) to lead our catering, delivery, and community partnership efforts at our Lenexa and Shawnee locations. If you’re a motivated leader who thrives on relationship-building, coaching others, and delivering excellence in every detail, we’d love to meet you!

Position Type:

• Full-time

What You’ll Love About This Role:

• Lead a high-impact team focused on serving guests beyond our four walls
• Build a strong BTR Captain team with clear expectations and a culture of ownership, growth, and encouragement
• Make a difference in our community by developing lasting partnerships and driving sales through thoughtful engagement
• Enjoy a supportive work environment with leadership development and growth opportunities
• Closed Sundays and flexible scheduling
• Competitive pay and scholarship opportunities for continued learning

Your Key Responsibilities:

• Oversee all BTR operations — catering deliveries, pickups, and ADPs — ensuring excellence, care, and attention to detail
• Recruit, lead, and coach our BTR Captain team
• Foster strong community relationships and find new ways to engage guests
• Collaborate with the leadership team to support overall business health and smooth operations

What We’re Looking For:

• Strong communicator and coach who builds trust with teams and guests
• Organized, proactive, and detail-oriented leader
• Dependable, with strong follow-through and a drive for excellence
• Tech-savvy and adaptable to systems and tools
• Experience in catering, logistics, or operations is a plus
• Willingness to work flexibly and travel between locations
• Physically able to lift 10-25 lbs and be on your feet for extended periods

Most Chick-fil-A® Restaurants are independently owned and operated businesses that make their own employment decisions.

Benefits

• Paid time off
• Flexible schedule
• 401(k)
• Employee discount
• Paid training
• Mileage reimbursement