Associations Coordinator

Knowledge and Skills

• 1-3 years of experience in association management position


• Degree in association management, business communications or marketing


• Strong organizational and communication skills


• Conceptual thinker and problem solver


• Experience in meeting registration, associations management, and customer relationship management software systems preferred

Responsibilities

Association Management - Manage business aspects of assigned association clients, serving as their manager for board governance, membership, and committees; fulfilling the goals and tactics defined in the annual plan.

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  • Manage annual association planning and budgeting in conjunction with the boards of directors
  
  
  • Manage new board member onboarding programs
  
  
  • Understand marketplace and trends to keep the association relevant to current and potential members
  
  
  • Manage committees in achieving annual goals
  
  
  • Track year to date monthly budgeting and communication with boards
  
  
  
  

 Membership Relations - Develop relationships with boards and members to be a resource for the   organization and represent the mission in the marketplace.

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  • Establish rapport and build trust with Boards through regular meetings and communications
  
  
  • Onboard and communicate with new members
  
  
  • Assist with new member application programs
  
  
  • Supervise membership requests
  
  
  • Assist with dues collection as necessary
  
  
  
  

Event Management - Manage the details of event planning to create meaningful conferences or meetings for the membership.

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  • Must be able to attend local and evening events in the Chicagoland Area.
  
  
  • Must be able to occasionally lift and carry event materials weighing up to 20 lbs.
  
  
  • Manage logistics for meetings, including registration, speakers, badges and meeting materials
  
  
  • Supervise meeting site selection, hotel contracting, food & beverage and AV services
  
  
  • Maintain association meeting RFPs for contracting purposes
  
  
  • Manage selection of association giveaways
  
  
  • Prepare and organize materials for meeting brochures, PowerPoint presentations and conference materials
  
  
  • Manage program approval process for continuing education programming
  
  
  • Supervise distribution of member CE instructions and certificates
  
  
  
  

Membership Communications - Create programs to communicate with members to generate positive relationships and secure retention

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  • Manage member communication including newsletters, e-blasts
  
  
  • Oversee website content to ensure postings are relevant and timely
  
  
  • Create networking engagement between members to provide value
  
  
  
  

Association Staff Management – Create collaborative environment amongst staff within associations and with greater Celtic staff to provide high-quality service to association clients

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  • Manage resource allocation in conjunction with director
  
  
  • Manage intern program – revise job description
  
  
  • Contribute to overall departmental optimization and growth
  
  
  
  

Contributes to the effective functioning of the department and the agency.

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  • Displays professional work standards and attitude
  
  
  • Represents the company in a positive, professional manner during client interaction
  
  
  • Meet expectations of department profitability
  
  
  • Follows company policies
  
  
  • Cooperation