Asst. Director of Housekeeping

Company : Paramount Hospitality Management

Job Description - Asst. Director of Housekeeping

Imagine making a career of creating memorable guest experiences. We use fun and teamwork to make every moment count. We empower each other to provide exceptional service.

Want to be part of a growing company with commitment to train and develop, true passion for service, come and be part of the team!

Paramount Hospitality Management is seeking an experienced Assistant Director of Housekeeping to lead the department at the Wyndham I-Drive Avanti Resort, a 652-room, full-service resort with 20,000+ square feet of meeting and event space in the heart of Orlando's tourism and convention district.

Why Join Us?

Competitive salary

Medical, Dental & Vision benefits

Paid Time Off

Recognition programs

Team Member hotel discounts

You will receive:

On the job training

Growth Opportunities

Competitive Pay rates

Benefits (Medical, Dental and Vision available 1^st day after 60)

Company Paid Life Insurance

Paid Time Off

Special Recognition Programs

Team Member Discounts

What you will bring to the table:

Must have 5+ years’ experience in hotel or vacation resort environment as a Housekeeping Manager

Will possess great communication skills

Well organized and detail orientated

Bilingual English / Spanish preferred

What you will be doing:

Assist the Director of Housekeeping to keep all costs at or below our budgeted guidelines (wages, operational supplies etc.)

Check 40 guest rooms and 3 documented visitations daily to ensure that both Guest Room Attendant (GRA) and Supervisors are consistent in meeting departmental goals and objectives.

Ensure that all calls received by housekeeping dispatch are being handled in a expedient manner along with the proper follow-up to ensure that guests service levels are achieved.

Train and supervise all new housekeepers and provide ongoing training to current team

Monitor housekeepers’ performance. Provide organization, instruction, guidance, communication as well as exercise good judgment, while reinforcing high standards.

Conduct spot checks on housekeepers.

Conduct final inspection on all deep cleans.

Help monitor/control linen inventory

Organize a plan to mitigate linen loss

Immediately report any maintenance issues or safety hazards to management for immediate attention.

Create maintenance work orders in our property management system.

Regular inventory and inspection of unit assets.

Quick turnover of homes with back-to-back bookings.

Check for and report damages within units prior to next guest arrival.

Purchasing replacement items for units and stock replenishment, ensuring adequate stock on hand for high use consumables and high turnover items.

Must Have:

2-4 years’ work experience as Housekeeping Manager in Hotel or Resort environment

3 plus years of prior experience in hotel/resort of 500 plus rooms (A MUST)

80 % of the time is spent on the floor and around the resort supervising the team’s performance

Demonstrates effective oral and written communication skills

Must possess excellent presentation and interpersonal skills with the ability to effectively interact with all levels within the division

Ability to work on computer systems to include Excel, PPT and Microsoft Word.

Demonstrated ability to manage conflict / resolution, stress and time management

Excellent customer service recovery and high sense of urgency

Must be proactive, self-motivated and demonstrates the ability to handle multiple projects and changing priorities

Paramount Hospitality Management (PHM) offers the most competitive compensation in the industry along with career advancement opportunities and a full-time benefits package including health, dental and vision after 60 days. Employee discount at our hotels and resorts. Paid time off accrual from 1st day on the job, available to use after 90 days. Salary commensurate with experience and ability.

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Asst. Director of Housekeeping

Job Description - Asst. Director of Housekeeping

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