Auction Specialist

The Auction Specialist is primary support to both management and auction teams, detail oriented and able to multitask in a fast-paced environment. 

QUALIFICATIONS 

High school diploma or equivalent 

1-3 years experience in a customer service or auction role 

Hold or be willing to obtain Sales Person certification within 90 days if location is a dealership 

PRIMARY DUTIES 

Provide backup to the Office Receptionist in greeting and assisting in-person customers, and in answering and directing telephone calls 

Assist with monitoring and responding to messages through the general email inbox for the location 

Utilize email, messaging platforms, and other communication tools to effectively communicate with customers and employees 

Accept payment from customers via cash, check, or credit card 

Assist management with auction operations, accuracy, and courtesy call documents 

Support Auction Lead in completing catalog descriptions, and with on- or off-site auction tasks 

Perform administrative support tasks 

Assist management in the coordination of inventory transfers between locations 

Maintain A&D log to ATF standards as required for the FFL license if location is an FFL 

Accurately organize, prep title, and maintain title logbook, if location is a dealership 

Must be proficient with extensive use of modern technology, including AI-assisted tools, in daily job functions 

Travel to off-site auctions as needed for cataloging, open house, or loadout 

Other duties as required and assigned

SKILLS 

Cash handling 

Critical thinking 

Active listening 

Customer service 

Time management 

Computers and software 

Confidentiality in handling customer and employee information 

PHYSICAL ENVIRONMENT 

Sit at a desk for majority of the day 

Occasional standing, walking, crouching, and climbing 

Occasional lifting of items weighing up to 25 pounds 

May work near moving mechanical parts, explosives, and in all outdoor weather conditions