Automotive BDC Manager

Our
dealership has maintained our solid commitment to our customers and community,
offering a wide selection of cars and trucks and no-hassle pricing. Our goal is
to provide the best car buying and service experiences for our customers. We
pride ourselves on being the most reliable and trustworthy automobile dealer
around.

• supervising
  the handling of internet leads and inbound phone calls
  
• customer
  retention, for both sales and service
  

Responsibilities:

• Create,
  maintain and measure the internet and business development processes (for both
  sales and service).
  
• Cultivate
  engaged, intelligent and consistent staff
  
• Attract
  potential clients and retain current clientele by answering product and service
  questions received via phone and/or internet
  
• Contribute
  to high scores for the manufacturer’s customer satisfaction index (CSI)Strive
  for continual improvement in the BDC and the company as a whole. Give
  recognition when it is earned
  
• Hold
  yourself and others to high moral and ethical standards and conduct yourself
  with honesty and integrity
  

Requirements

Qualifications:

• Auto
  dealership sales, sales management or BDC Manager experience required
  
• Superior
  communication skills, both oral and written
  
• Must
  be detailed oriented
  
• Strong
  email and phone presence is necessary
  
• Exceptional
  leadership skills
  
• Outstanding
  organizational skills
  
• Ability
  to stay strong and calm in a stressful environment; must thrive under pressure
  

Benefits

Compensation:

• Compensation
  is based on experience and is competitive with the retail automotive industry.
  
• We
  offer excellent benefits.