Automotive Service Clerk / Cashier

D'Addario Automotive Group | Shelton, CT

Since 1968, D'Addario Automotive Group has been a family-owned and operated dealership committed to delivering exceptional customer service and building lasting relationships with our employees and customers. We are currently seeking a friendly, organized, and customer-focused Service Clerk/Cashier to join our busy Service Department.

If you enjoy working with people, thrive in a fast-paced environment, and take pride in providing outstanding customer service, we'd love to meet you.

Schedule

(Schedule may vary based on department needs.)

• Monday – Friday: 10:00 AM – 7:00 PM


• Rotating Saturdays (every other): 8:00 AM – 4:00 PM


• No Sundays

Compensation

Starting Pay: $17.00–$19.00 per hour, based on experience.

This is an excellent entry-level opportunity for someone looking to build a career within the automotive industry.

Why Join D'Addario Automotive Group?

We believe our employees are the key to our success. When you join our team, you'll enjoy:

• Competitive hourly pay with overtime opportunities


• Medical, dental, and vision insurance


• 401(k) retirement savings plan


• Paid Time Off (PTO)


• Career growth and advancement opportunities


• Ongoing coaching and training


• Family-owned and operated work environment


• No Sunday work


• Complimentary Saturday lunches


• A supportive team culture that values professionalism, teamwork, and customer satisfaction

Key Responsibilities

• Welcome customers and provide exceptional customer service


• Process payments for Service and Parts customers


• Accurately balance cash, credit card, and check transactions daily


• File repair orders, parts tickets, and related documents


• Answer and direct incoming telephone calls professionally


• Schedule service appointments


• Contact customers to confirm upcoming appointments and conduct follow-up calls after service visits


• Maintain the customer waiting area, including coffee and refreshment stations


• Assist with general administrative tasks to support the Service Department


• Maintain accuracy while managing multiple priorities in a busy office environment

What We're Looking For

The ideal candidate is someone who:

• Enjoys helping customers and creating a positive experience


• Has excellent communication and telephone skills


• Is organized, detail-oriented, and dependable


• Can effectively multitask in a fast-paced environment


• Possesses strong data entry and computer skills, including Microsoft Office (Excel experience is a plus)


• Works well independently and as part of a team


• Takes initiative and looks for opportunities to improve processes


• Demonstrates professionalism, a positive attitude, and a strong work ethic


• Is flexible and adaptable to changing business needs

Qualifications

• High school diploma or equivalent required


• 1–2 years of customer service experience preferred


• Automotive dealership experience is a plus, but not required—we're happy to train the right candidate


• Ability to successfully complete a pre-employment background check and drug screening

If you're looking for a stable, full-time opportunity with a respected local dealership that values its employees and promotes from within, we'd love to hear from you. Apply today and become part of the D'Addario Automotive Group family.

If you feel you would be a good fit, please apply and feel free to reach out to Robin - email me at [email protected]. I look forward to speaking with you!