Automotive Customer Service Rep

Job Description - Automotive Customer Service Rep

Job Summary: We are looking for a Customer Service Rep to join our team! The right candidate will have customer service experience, be a "people person" and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs, providing excellent customer service, and overseeing quality control.

BENEFITS

401K

HEALTH INSURANCE

VACATION

Responsibilities

Meet with customers and determine their needs for repair and/or service of their vehicle issues

Increase customer satisfaction by building customer relations

Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations

Monitor the progress of each vehicle throughout the day, and update customers frequently

Increase profitability by maximizing sales & executing retail promotions

Oversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion times

Oversee and participate in quality control

Participate in the development and documentation of standard operating procedures as appropriate

Qualifications

High school diploma or equivalent

Valid commercial driver’s license & clean driving record

Ability to read, write and speak English fluently

Ability to concentrate and accomplish tasks despite interruptions

Multitasking skills

Proficient use of computers/business machines

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Original job Automotive Customer Service Rep posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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About the Company

Mc Kinney Automotive Company

Job Summary ;We are looking for an Automotive Sales Associate to join our growing team! The right candidate ;will be ambitious, ;have excellent inte...

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Automotive Customer Service Rep

Job Description - Automotive Customer Service Rep

About the Company

Similar Automotive Customer Service Rep Jobs in the US

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